Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,078 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 230 reviews)); "Coworkers are all great and helpful" ((in 192 reviews)); "Great people and they were very flexible with my college schedule." ((in 172 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"The low pay and incentives." ((in 253 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 50 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 36 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,971 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Apr 9, 2018

Miss the Sisters running Mercy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good doctors, most coworkers are helpful and service oriented.

Cons

Upper management does not seem to care about their current workers. I worked there before the sisters left and it was a different company. I know many people within Mercy and they are good people who work hard to give the patients comfort, compassion and service. Corporate does not seem to care or have the personal touch the sisters did. This company has changed for the worst for their employees.

1.0

Feb 23, 2018

Terrible place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is not an Pros that can be listed

Cons

Mercy takes about the Ministry and the mission but they absolutely don't practice what they preach. The don't care about there employee, they don't support them and want expect you to accomplish you job without proper tools and help. Management is horrible and will gladly throw you under the bus to keep themselves looking good. They say its not about the money to the worker but in Management meeting is all about the money. Its is the most hypocritical place I have ever worked. If you like being unappreciated, under paid and abused by management then this is the place for you.

1.0

Nov 23, 2017

Low Pay Money Drives Everything Work Illegally off the Clock

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They hire new, inexperienced nurses. The food is marginally good. If you are a doctor they will cover up your mistakes.

Cons

Understaffing, low pay, high turnover. They only care about the bottom line and not people. It is a lie that religion is driving this hospital. It was sold to a corporation and even Sisters of Mercy nuns say the hospital has lost its mission. Management Does not encourage critical thinking.

Viewing 112 - 114 of 2,971 Reviews

Jobs at Mercy

Insurance Services Representative I/Full-time - Remote

Chesterfield, MO

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Part Time Housekeeper Carthage

Nutrition Assistant (Non-Exempt)

Mercy

Mercy reviews

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Miss the Sisters running Mercy

Terrible place to Work

Low Pay Money Drives Everything Work Illegally off the Clock

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