Mercy reviews

3.6

60% would recommend to a friend

(2,973 total reviews)
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Stephen Mackin

63% approve of CEO

55% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 21, 2025

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. I enjoy the work I am doing.

Cons

A lot of changes, although I imagine that is true of most healthcare organizations.

1.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

A great place if your dream job is professional scapegoat.

Cons

Mercy talks about values, compassion, and dignity. What I experienced was the opposite. I was terminated without a single conversation, without notice, and without the chance to defend myself. The paperwork claimed I had been repeatedly coached, warned, and talked to about my performance. None of that ever happened. There were no metrics, no documentation, no conversations, just a blindside termination with made-up justifications, including an accusation of “time theft.” The truth is, automation in my department had significantly reduced the amount of manual work. There were long stretches of downtime where leadership gave no direction on what we should be doing instead. Cross-training was promised but never delivered, workflows were outdated and undocumented, and questions about expectations were brushed off or ignored. Instead of providing guidance or clarity, leadership left me without direction and then used that downtime against me as supposed evidence of underperformance. Quarterly check-ins were canceled more often than not, and “monthly” admin meetings were a joke. In my 2.5 years in the department, I recall only one, maybe two ever actually happening. The rest were canceled, including the entire series being dropped altogether with the official explanation given as “because another admin said so, lol.” That was the standard of professionalism. The most egregious issue was how Mercy handled pregnancy loss. Twice, in July 2024 and February 2025, I miscarried. Mercy policy clearly states that bereavement leave applies from the first day of absence. Instead, HR coded my time incorrectly and slapped me with attendance occurrences. Those occurrences were never corrected and were later used as part of the justification to terminate me. Think about that: losing pregnancies, and then being penalized for it by my employer. That’s not just an administrative error. It’s cruel. To make matters worse, when I raised these concerns, first to HR, then to leadership, and finally to the CEO, I was met with silence. My detailed letters outlining the lies in my termination paperwork, the mishandling of my leave, and the complete lack of due process have all been ignored. No one even acknowledged receiving them. Mercy doesn’t just fail its employees, it silences them.

3.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Learning experience Work hours - M-F 8-4 Opportunity for bonus shifts Great pay if your an RN

Cons

They do not care about their employees at all Huge pay gap between RNs and SWs for doing the EXACT same job. Constantly adding more job duties into your role without warning You are punished for being sick so do NOT get sick or call in- unless your management Very cliquey Same rules do not apply to all Management is rarely there Very low pay for social workers Terrible insurance - might as well not even be insured All they care about is length of stay and pushing the patients out so management gets their big bonuses and not about the actual patient so the same patients continue coming back over and over. The manager and team leads lie and say theyre completing clinical hours to become licensed social workers but there is ZERO clinical work that would qualify for your License. They have a licensed SW lie each week and sign off on their "clinical" hours. Youre punished for speaking up No team building HR could careless Poor management If you're 15 minutes late, you lose 4 hours of PTO

Viewing 163 - 165 of 2,973 Reviews

Glassdoor has 3,080 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.