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      Mercy

      Engaged Employer

      Mercy reviews

      3.6

      60% would recommend to a friend

      (2,973 total reviews)
      avatar

      Stephen Mackin

      63% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      3.1

      Senior management

      Mercy has an employee rating of 3.6 out of 5 stars, based on 2,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      May 29, 2025

      Room to grow

      Compliance auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance/flexibility Opportunities for advancement Competitive pay

      Cons

      High medical premiums Multiple layoffs over the course of my 15 years of employment

      4.0
      May 5, 2025

      Faith-Based Culture with Flexibility, But Burdened by Corporate Redundancy

      Administrative assistant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong alignment with faith-based values Leaders support work-life balance and remote work Opportunities to gain experience across departments Transparent communication from senior leadership

      Cons

      Redundant leadership roles at both corporate and hospital levels Healthcare insurance changes have reduced quality of care for out-of-state employees Tendency to overcorrect to financial changes by laying off employees

      3.0
      Feb 25, 2025

      I Enjoyed It, But...

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in the call center. Everyone is very friendly. They do indeed treat everyone like family. And, the supervisors and leads are always there to help you.

      Cons

      DO NOT BE ABSENT! They do not care that you are in the hospital. They do not care that you are sick. They do not care that someone is dying. If you did not schedule that time, do not take off. They write you up for every occurrence, and it adds up. They also don't want you on your phones. AT ALL. Which usually is not a problem, but when you have kids and medical emergencies, it will make it difficult. They monitor everything, so don't think they can't see what you're doing.

      Viewing 166 - 168 of 2,973 Reviews
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      ReviewsMercy reviews

      Glassdoor has 3,080 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.