Mercy reviews

3.6

60% would recommend to a friend

(2,974 total reviews)
avatar

Stephen Mackin

63% approve of CEO

55% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and physicians. I enjoy my job and the people I work with.

Cons

Low pay compared to other local health institutions. Other institutions other better benefits.

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Mercy Response
2y
Thank you for taking the time to complete a review. We appreciate hearing from our amazing co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!
2.0
Aug 12, 2023

Dedication not reward

Recommend
CEO approval
Business Outlook

Pros

The selection process finds good candidates that are passionate about healthcare. The providers and staff work hard to care for patients. There are many “pickles” that shine and go above and beyond. Lastly healthcare is a mess right now, Mercy is a hospital that still has its doors open.

Cons

I have worked at Mercy for 8 years. When I needed a change I found a new position within the same Mercy community and felt like I found my calling in nursing. But loyalty means nothing at all to Mercy. In fact they gave an “impactful” raise a year ago and the longer you had worked for Mercy the less you got. I want to get certified in my specialty, if I did all Mercy had to offer to help it wouldn’t even get me started on the process. The turnover is high. The good employees leave because they don’t feel valued by Mercy. Managers see the struggle but their hands are tied by higher up leadership. I have yet to see real change to improve patient care and safety. They celebrated an A+ for safety and at the same time pts are frequently waiting over 10 mins for someone to answer the call light because staff is stretched to thin. They don’t support your mental health as an employee. Nursing/healthcare have high suicide rates but Mercy isn’t even doing the minimum to reduce the rate. I am very passionate about my department, coworkers, and management… they are the only reason I have stayed so long.

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Mercy Response
2y
Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!
3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I love my patients and have a filling meaningful career. My coworkers and office manager are great.

Cons

Pay is not the greatest, I’ve been with the company for 4 years stuck it out through covid and there are MAs starting at more than I make now. I have 10 years experience and it gets frustrating that newbies make the same. I also do a lot more than new employees and don’t feel appreciated at times.

avatar
Mercy Response
2y
Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!
Viewing 196 - 198 of 2,974 Reviews

Glassdoor has 3,081 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.