Mercy reviews

3.6

60% would recommend to a friend

(2,975 total reviews)
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Stephen Mackin

63% approve of CEO

55% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Leadership is wonderful in my department, co-workers are team players, and the schedule is flexible.

Cons

All around, training is not up to par. Understaffed and overworked as with any healthcare job currently.

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Mercy Response
3y
Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!
1.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

NONE. I listened to a recording an employee showed me of one of my managers screaming and cursing at a past employee. The employee quit and the manager was never corrected and became my manager. I was shown this recording by another employee first hand and told that certain leadership at Mercy have been recording each other and their conversations for years to use against each other. TOXIC behavior and culture is just the beginning of Mercy’s CRAZY and CORRUPT issues.

Cons

1) Admin/Office Managers and Leadership are outdated, mgmt. have worked at Mercy too long and the culture is stagnant. There are many retirees that for some reason are my grandma’s age and hate Mercy but they stay and cause a ton of drama and have 0 technical skills that are applicable in 2023. Why are they managers? There were a lot of either uneducated or unmotivated people who do not know what they are doing and it reflects in the high turnover of employees and all of the negative reviews. 2) All projects and training processes were completely mismanaged from day 1 by my manager. very poor management skills shown by my manager via a lack of general education and knowledge even after working here 15+ years. Severely lacked technical skills, very poor ability to communicate, manager was insecure and aloof, co-dependent on a retired go-worker to advise her, and threatened by my better skills as an employee. Management acted shady and unprofessional, caused issues interpersonally but also with accuracy and productivity. HUGE disappointment. 3) CHEAP. Pay is basic, healthcare is basic, 401k is basic, pension basic. Not worth the hassle of the above to work here. Try SLU or WASHU, done come to Mercy. 4) IT issues happened almost every week and were not minor but major issues across the hospital. Internal and external portal, and tools always had glitches and were not working correctly. 5) see above I listened to a recording an employee showed me of one of my managers screaming and cursing at a past employee. The employee quit and the manager was never corrected.

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Mercy Response
3y
Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
1.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Attendance incentive bonus but ends in December 2023 Trainers are nice and friendly

Cons

Upper management micro manages and does not allow for true growth. You will get a write up really fast because they value perfection and robots! If you call in to Mercy primary care or internal medicine, you ARE NOT speaking to the office!! Upper management encourages lying to the patients about this and you must rebuild and not let the patient speak to the doctor office directly!

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Mercy Response
3y
Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
Viewing 205 - 207 of 2,975 Reviews

Glassdoor has 3,082 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.