Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 226 reviews)); "Coworkers are all great and helpful" ((in 181 reviews)); "Great people and they were very flexible with my college schedule." ((in 167 reviews)); "The culture and teamwork in most units are great" ((in 78 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 51 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 30 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,977 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Feb 18, 2022

They are definitely not people first. it's all about the bottom line. you will overworked and underpaid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none that i can think of anymore

Cons

you will be expected to do the work of at least 3 other people at best you can expect a 2% increase each year and no cost of living adjustment Used to have one of the best insurances out there but not it's middle of the road at best Upper management doesn't listen to the "boots on the ground"

Mercy Response

4y

Thank you for completing a review. We’re sorry your experience failed to meet your expectations. Please feel free reach out to mercyrecruitmentfeed@mercy.net with any further comments, concerns, or suggestions you wish to share. Thank you for your time and review.

2.0

Jan 18, 2022

Only Positive Was The Insurnace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance is the only reason this is not 1 star

Cons

pay expectations pay based off how much money you collect not experience or time with company shifts overlap causing you to either fight for stations or clock out early using your PTO

Mercy Response

4y

Thank you for completing a review! We could not provide high-quality care to our patients without dedicated co-workers like you, and your concerns are important. Your feedback has been captured and will be used to help drive ongoing co-worker engagement initiatives. If you have additional information to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

3.0

Jan 10, 2022

Remote Medicaid Billing Specialist

Medical billing specialist

Recommend

CEO approval

Business Outlook

Pros

*wonderful teammates; ability to work from home

Cons

Lack of career advancement opportunities

Viewing 226 - 228 of 2,977 Reviews

Jobs at Mercy

Patient Access Representative - Remote

Chesterfield, MO

View job

Patient Benefit Rep - Remote

Housekeeper - Days/Weekends

Mercy

Mercy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

They are definitely not people first. it's all about the bottom line. you will overworked and underpaid

Only Positive Was The Insurnace

Remote Medicaid Billing Specialist

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