Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 234 reviews)); "Coworkers are all great and helpful" ((in 196 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 255 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 170 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 51 reviews)); "they say all managers have an open door policy, but that's not true." ((in 32 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Aug 25, 2021

Decent

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

The people you work with are pretty cool

Cons

Work life balance. No vacations, no paid sick days.

Mercy Response

4y

Thank you for completing a review. Thank you for sharing feedback regarding your experience and perspective. If you have any further feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

2.0

Aug 21, 2021

They don’t care about you!

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

The benefits are great, the work is amazing, patients are the best part of my job

Cons

They don’t care about your health, the pay sucks, if you report bullying they don’t care they will right you up for drama when you wasn’t even saying or doing anything, that don’t support LGBTQ+ and that’s horrible.

Mercy Response

4y

Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience thus far has not met your expectations. If you have additional input to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

1.0

Jul 17, 2021

The worst management I’ve ever had

Medical assistant

Recommend

CEO approval

Business Outlook

Pros

Coworkers are welcoming and fun to work with

Cons

Awful management, terrible pay, incredibly stressful, understaffed

Mercy Response

4y

We’re sorry your experience didn’t meet your expectations. We are committed to continually improving experiences for those we serve and for our co-workers, and we thank you for your suggestions. Thank you for your review and we wish you well in all your future endeavors.

Viewing 238 - 240 of 2,977 Reviews

Jobs at Mercy

Office Supervisor - Women's Health

Medical Assistant - Pediatric Orthopedics

Saint Louis, MO

View job

Medical Assistant - Women's Health

Office Coordinator - Women's Health

Mercy

Mercy reviews

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Reviews by job title

Decent

They don’t care about you!

The worst management I’ve ever had

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