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      Mercy

      Engaged Employer

      Mercy reviews

      3.6

      60% would recommend to a friend

      (2,977 total reviews)
      avatar

      Stephen Mackin

      63% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      3.1

      Senior management

      Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Sep 17, 2021

      Overall okay

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met good people working with Mercy. They are increasing the wages in October

      Cons

      I came to realize that what I was responsible for, the amount of training I had, and the amount that I was being paid did not line up. Communication does seem to be a recurring issue throughout the organization. It may depend on the clinic, but I experienced workplace cattiness that felt very high school. It seems that they are very numbers oriented with no regard for context. After reading some other reviews, I am almost glad that I didn’t report to HR..

      avatar
      Mercy Response
      4y
      Thank you for completing a review. We see suggestions as an opportunity to improve. Your suggestions have been received and will be considered as part of our ongoing efforts to continually improve co-worker experience and engagement. If you have any further feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
      3.0
      Sep 1, 2021

      Call center in joplin

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, hospital, doctors abd 8nsurance

      Cons

      Have to get the handle time down around 3, and you have to transfer if you dont. You will get written up

      avatar
      Mercy Response
      4y
      Thank you for your time and review. Thank you for sharing feedback regarding your experience and perspective during your time with Mercy. If you have any further feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
      Viewing 235 - 237 of 2,977 Reviews
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      ReviewsMercy reviews

      Glassdoor has 3,084 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.