Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 223 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 260 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 49 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 10, 2021

It's Ok

Urgent care technician

Recommend

CEO approval

Business Outlook

Pros

Well its nice to have a job

Cons

My immediate managers are great but the whole Mercy management systems leads to poor communication and confusion. The compassion comes from the people not the company

Mercy Response

5y

Hi there, thanks so much for leaving us feedback about working at Mercy. We are always looking for ways to improve and you are a valued part of this process. We champion a culture that values honest and transparent communication, so if you would like to share more feedback, please email mercyrecruitmentfeed@mercy.net. Thank you!

4.0

May 10, 2021

Good

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Mercy offers excellent patient care.

Cons

Downsize constantly, always in fear for your job.

Mercy Response

5y

Thank you for taking the time to provide feedback! We value and appreciate receiving your compliments and suggestions so that we can improve our services and the way we communicate. If you have any additional feedback to share, please feel free to email us at mercyrecruitmentfeed@mercy.net. Thank you!

5.0

May 5, 2021

Great Support

Community health worker

Recommend

CEO approval

Business Outlook

Pros

Manager advocates for her employees. Great benefits.

Cons

Pay is below the median.

Mercy Response

5y

Thank you for taking the time to provide feedback! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with our supportive leaders. As you mentioned, we’re proud to offer our co-workers a number of great perks and benefits! Regarding our compensation structure, as a non-profit ministry following the path of the Sisters of Mercy, we strive to create equal opportunities for all co-workers and remain competitive with our compensation and benefit packages. If you have any additional feedback to share, we encourage you to email us at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 250 - 252 of 2,977 Reviews

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Jobs at Mercy

Primary Care Assistant MA or LPN - Waterview Park

PRN/As Needed - Social Work Care Manager

Clinical Midwife (Part-time) - OB ED, Mercy Hospital St. Louis

Patient Access Representative

RN - ICU - Full Time - Days

Mercy

Mercy reviews

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Great Support

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