Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 223 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 260 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 49 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Apr 16, 2021

Okay workplace

Psa ii

Recommend

CEO approval

Business Outlook

Pros

Community feeling in departments and competitive pay

Cons

Very religious and out of date tattoo policy

Mercy Response

5y

Thanks for taking the time to share your review! We appreciate your honesty; your feedback is heard. If you're interested in discussing your experience further, we encourage you to email us at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

Apr 11, 2021

Great coworkers, not so great management

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

I had mostly wonderful coworkers. Hired me with no experience as a Patient Access Representative.

Cons

The few bad coworkers never were reprimanded. They were just allowed to do whatever they wanted while the rest of my department worked their butts off. Every single department is understaffed! Also, my managers were not very empathetic people. I was having a hard time with the pandemic happening and then my dog died. My managers made fun of the fact that my dog died and that I was upset about it.

Mercy Response

5y

Thank you for sharing. We hear your feedback and would like to learn more about your experience. Please reach out to us by emailing mercyrecruitmentfeed@mercy.net with additional details and we will be in touch. Thank you.

3.0

Apr 5, 2021

It’s a paycheck

Ct technologist

Recommend

CEO approval

Business Outlook

Pros

Coworkers, locations, cross training, education reimbursement

Cons

Management, salary, cheap, poor communication, poor leadership

Mercy Response

5y

Thank you for your review and feedback. We appreciate and value all our co-worker’s feedback. We are always looking for ways to improve and you are a valued part of this process. We encourage you to email us at mercyrecruitmentfeed@mercy.net if you have any additional comments you'd like to share. We hope you have a great day!

Viewing 253 - 255 of 2,977 Reviews

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Mercy

Mercy reviews

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Okay workplace

Great coworkers, not so great management

It’s a paycheck

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