Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,078 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 230 reviews)); "Coworkers are all great and helpful" ((in 192 reviews)); "Great people and they were very flexible with my college schedule." ((in 172 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"The low pay and incentives." ((in 253 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 50 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 36 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,971 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Aug 27, 2014

Disappointing.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to start if you want to get into healthcare with no experience. Director level management is open to hearing ideas and grievances, but has no power to make changes.

Cons

The pay for pharmacy technicians is lousy. You get to compound medications, mix chemotherapy drugs, and help hostile nurses, for the incredible pay of $9/hr. From the director level down, there is so much discontent. Unfortunately, nothing can be done to make employees' experiences better bc VPs don't have healthcare experience and are as disconnected from reality as politicians. Sole focus from upper management is making budgets through workforce and salary restrictions, with no thought of process improvement, cutting cost by reducing waste, or employee engagement.

2.0

Aug 26, 2014

Change over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were some great people here - dedicated to the organization, Made some really good friends here. I am not a "Jesus freak, so to speak, but I did love the fact that God could exist here - in the fact that prayer took place before meetings, you could have religious based items at your desk.

Cons

When the nuns were pushed back, the organization changed dramatically. The caring and concern of the co-workers was no longer evident, but they still preached the same sermon they did when the nuns were more visible. So, in essence, they should have practiced what they preached. You were promoted - but you had to accept it whether or not you were comfortable with the position or not. There are a number of "fake" leaders there - not to be trusted by their words.

Mercy Response

11y

Thanks for leaving this review, but we think we may be talking about different health care systems. Our Mercy Health is located in the West Michigan region, and it appears you are reviewing a Mercy Health location in Missouri.

4.0

Aug 12, 2014

Empowering Agile Shop

Software developer

Recommend

CEO approval

Business Outlook

Pros

Mercy matches some 401k contributions and makes additional 401k contibutions based on tenure, which is very nice. They have clear job descriptions and advancement paths. They have a great work life balance: flex hours and work from home. The custom software department is an Agile shop, so it respects the time of the developer. The coworkers are very empowered to change things for the better.

Cons

PTO, holiday, and sick leave are all in the same bucket. The medical benefits weren't up to par with my last job and have gradually been decreasing in beneftit. There is however a lack of vision from management; coworkers seem to be the major driving force of bettering the custom software department.

Viewing 2881 - 2883 of 2,971 Reviews

Jobs at Mercy

Part Time Housekeeper Carthage

Insurance Services Representative I/Full-time - Remote

Chesterfield, MO

View job

Patient Service Representative

Nutrition Assistant (Non-Exempt)

Mercy

Mercy reviews

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Disappointing.

Change over

Empowering Agile Shop

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