Merry Maids reviews

3.1

52% would recommend to a friend

(587 total reviews)
avatar

Regan Stokes

70% approve of CEO

42% positive business outlook

Merry Maids has an employee rating of 3.1 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merry Maids employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

587 reviews
2.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Does offer some good perks such as tips, insurance after 90 days, office supplies good quality cleaning products and equipment. In office snacks and goodies, rewards for good work, weekly paychecks. They have a good training system. Can work by yourself or in a pair if you want after training. You have to really like to clean any conditions to stay with the job. It's not like cleaning your own house. It does teach you how to REALLY clean a house the right way. Very valuable knowledge to being a good housekeeper at home.

Cons

This is the deal breaker for this company as a whole not just in certain states. Where I worked (Missouri) they offered a $300 sign on bonus for any new employee which you get after 60 of employment. This was not mentioned to me at my interview. I asked about it later and they would not give it to me because I did not mention at the time of application. For the first three weeks your pay is based per hour in Missouri it starts at $8.25. A new person could be cleaning up to five homes a day at that wage!!! That is hard work on Kibbles and Bits pay. Most people do not last that long. You have to drive your own car on rotating days. You get mileage pay of .52 cents a mile and after three weeks your pay is based on a % of the cost of the job. Starting pay after three weeks is 30% of what Merry Maids takes after their bite. It averages out to 8,9 or 10 an hour depends the size of house. They are nice as pie in the beginning but after your hired they treat you like a slave. They say no weekends but try to get the weak hearted to work weekends or make the new people work it. If you want weekends off don't work here. Some days you will work longer than what is mentioned at the time of hire. There is no over time pay for it. You get done when you finish your last house. Have to deal with people's pets, kids and messy homes and lots of human and pet hair. Some homes are nice others are worse to down right nasty hoarder homes. Be careful if team leaders who take the tips and do not split them with you. Collect payment TOGETHER at the end of the job. Don't be told you have to load all the supplies by yourself while the team leader collects the pay.

4.0
Jun 2, 2016

General Manager

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to grow the franchise

Cons

Dealing with a high turnover of the ladies that clean homes.

2.0
Jun 2, 2016

Not a fan...

Recommend
CEO approval
Business Outlook

Pros

Compensation for driving to client homes

Cons

When I was being trained both of my co-workers smoked in the car... Some of the people we cleaned for were creepy I was expexted as a young 18 year old girl to drive into the heart of Camden by myself I was trained in the summer, and a lot of the places we clean for had kids home from high school and college, and they refused to answer the door even when we didn't have the right key. We had to wait outside until our boss brought the correct key. One kid was asleep at 11:30 AM and the other was just sitting on the computer. Another time we came into an empty house with the burner on the stove on. I'm lucky I got a callback from another job after my two weeks of training was up. A lot safer, a lot closer, and I got paid nine dollars an hour instead of minimum-wage.

Viewing 481 - 483 of 587 Reviews

Glassdoor has 604 Merry Maids reviews submitted anonymously by Merry Maids employees. Read employee reviews and ratings on Glassdoor to decide if Merry Maids is right for you.