Overworked.. Underpaid.. Disrespect. DEAD.END.
Pros
There really weren't many pros at all about the job! It was miserable from the time I started. With tension between senior staff members, the reward system pits the cleaners against one another like a contest. Being the new hire there is just terrible. As soon as I started though, it was clear that I was a high quality worker, and that was recognized - however, high quality means you take your time cleaning - and if you take your time - you don't make money. If someone wants their house cleaned properly, you can expect to have a very low hourly rate - because each house has one set fee, you aren't paid hourly. You're encouraged to get in and out as quick as possible to make lousy money. My customers were my favorite part of that job - sure you had some real class A jerks, but most were just hard working families appreciative of a job well done.
Cons
Where do I start? You're hired on a very enticing lie about how you can control how much you make - if you have a conscience and feel terrible about giving people a bullsh*t job then taking their money - only to have to look them in the eye again next week... then you don't get paid very much at all. It was exciting to see an hourly rate of $9.50 on my paycheck.. Hopefully you'll have good salesperson who doesn't low-ball every cleaning contract just to get the customer to sign! Otherwise you'll have consistently low wages, cleaning large and/or dirty homes for very little pay. You must use your own car and your "mileage reimbursement" is a joke. You couldn't buy yourself lunch with the BS mileage pay you get. And trust me - you drive around EVERYWHERE. The drama in the workplace is endless. It really is a dead end job. I'm glad I left when I did. Ask for a pay raise and you'll get laughed at - even when you're such a valuable employee that they have you doing tasks above and beyond cleaning, such as running the office and all it's procedures (calls, leads, laundry, overseeing other cleaners, and equipment maintenance). But don't worry!!! After you quit, they'll call you six months later and ask you to come back for the slightly higher wage that you asked for when they laughed in your face! I feel bad for some of the women still stuck there. No one deserves to be treated like this.