Merry Maids reviews

3.1

52% would recommend to a friend

(587 total reviews)
avatar

Regan Stokes

70% approve of CEO

42% positive business outlook

Merry Maids has an employee rating of 3.1 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merry Maids employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

587 reviews
1.0
Aug 18, 2014

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

Customers are great and get to see some beautiful homes

Cons

Very long hours...very little pay. If office staff likes you then you will make decent money but if you don't clean at least 4 or 5 houses a day (by yourself) then they treat you like dirt! Most days I went to work and 8am and didn't get home till after 7pm. Expect a lot of wear and tear on your car. Don't expect to get a lunch break unless you eat while you are driving....you don't get paid while you are in route in between houses. Customer complaints constantly pouring in because the level of quality is horrible... they push you to the max! I was constantly having to smooth things over with very upset customers cause they we lied to....they were promised the same person every time (rarely happens) They were promised a quality service with well trained staff (no formal training most of the time) were promised that they will be able to communicate with employees (they sent people that can't understand or speak English) Benefits were good if you could afford them. You do get paid vacation but not allowed to take time off in November or December yet office staff and Corporate employees can. Paid holidays? Yes they are paid cause they make you work on holidays! Gossip and favoritism was a common thing. Very poorly managed. Do yourself a favor...If you like cleaning houses then work for yourself...you can go at your own pace, do quality work, make triple the money and have time for yourself....I should know.

1.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

I wish I could say something good about this place. I'm sure other branches are better. It's not the company, it's management. They are all uneducated and have no clue about how to run a business

Cons

Everyone is bitter and unhappy. There is no support or guidance here

Viewing 550 - 552 of 587 Reviews

Glassdoor has 604 Merry Maids reviews submitted anonymously by Merry Maids employees. Read employee reviews and ratings on Glassdoor to decide if Merry Maids is right for you.