Merry Maids reviews

3.1

52% would recommend to a friend

(587 total reviews)
avatar

Regan Stokes

70% approve of CEO

42% positive business outlook

Merry Maids has an employee rating of 3.1 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merry Maids employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

587 reviews
2.0
Nov 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Good money around the holidays (because of tips). Somewhat regular schedule(7:30 - anywhere between 12 and 6). Provides cleaning supplies.

Cons

Grueling work; not for older people or those not wanting to do manual labor(I've detailed cars, cleared blackberries and poison oak, and painted houses in 110 degree weather that was nothing compared to this job). Manager plays favorites so the favorites get the easy houses and short routes. Doesn't train thoroughly enough, (some videos and a day on the job) which leads to extremely high turnover. If people call out, your workload is increased by taking on their houses which does anger some customers. Doesn't do anything about thieves in the company. Undercompensates for mileage (.35/mi instead of federally mandated .57/mi) Sometimes cleaning until 6, if it's a nasty house, and the office closes at 5 so you are left with the cleaning supplies until the next day. Cut my hours to one day a week(from five days) when one customer raised a huge stink about a bathtub that wasn't cleaned correctly, which led to me leaving the company.

1.0
Oct 23, 2015

Terrible

Recommend
CEO approval
Business Outlook

Pros

Working as a team captain you were able to make a bit more money. Tips at the holidays were nice.

Cons

Salary is terrible, even working as a Team Captain you still barely make over minimum wage some days. You could easily work an 11 hour day (this is due to people calling out and you having a heavier work load) and after you add up your commissions on the houses you clean it can come out to maybe $44.00 for that day. Manangement does not care to correct this, never enough staff, back ground checks on employees were pointless as they hired thieves. Customers don't consider your well being when it's hot or cold they may not have their heat on or air conditioning in the summer.

1.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Pretty much hated every second I was working there, couldn't wait to end the day because it was so horrible. There are some nice girls!

Cons

Hard work little pay. Way to much work and no respect, they dont even take the time to learn your name because they go through so many employees. If you like to talk badly about others and be judged this is the place.

Viewing 91 - 93 of 587 Reviews

Glassdoor has 604 Merry Maids reviews submitted anonymously by Merry Maids employees. Read employee reviews and ratings on Glassdoor to decide if Merry Maids is right for you.