Is MetLife a good company to work for?

MetLife has an overall rating of 3.7 out of 5, based on over 8,260 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 68% of employees would recommend working at MetLife to a friend and 68% have a positive outlook for the business. The best reviews about MetLife have been left by employees working as Internship , Actuarial Intern and Intern .

Does MetLife pay their employees well?

According to anonymously submitted Glassdoor reviews, MetLife employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at MetLife. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at MetLife?

68% of MetLife employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetLife 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MetLife?

Director (136) , Manager (116) , Assistant Manager (113) , Financial Services Representative (108) , Senior Associate (82) , Project Manager (80) , Business Analyst (78) , Customer Service Representative (73) , Financial Advisor (73) , Intern (66) , Estagiário (65) , Claims Adjuster (54) , Consultant (54) , Team Leader (54) , Analyst (51)

What are the pros of working at MetLife according to real employee reviews?

"Benefits are great and the retirement and matching 401K are excellent." ((in 735 reviews)); "2) Good work life balance...Except the last couple of weeks leading to a release." ((in 543 reviews)); "until it changed and thought they are a mature player in the uk market; personal development; great people; international network" ((in 397 reviews)); "Flexible and good culture." ((in 218 reviews)); "Pay was good and great" ((in 211 reviews))

What are the cons of working at MetLife according to real employee reviews?

"Poor management and could not keep up with regulation changes" ((in 266 reviews)); "Unlike other companies a bonus at MetLife is part of your pay (because the salaries are low) so you count on those dollars." ((in 188 reviews)); "Toxic work environments bad managers still in payroll" ((in 120 reviews)); "poor leadership and future vision of company missing" ((in 83 reviews)); "Bad upper management who allow bad employees to have have free reign and create tension in the work environment." ((in 70 reviews))

What are employees saying about MetLife layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MetLife layoffs and their outlook for job security at MetLife in 2026.

What MetLife locations have received the highest employee ratings?

San Francisco , Wilmington , Whippany , Freeport , Utica , Austin , Jacksonville , Newark , Hartford , Providence

MetLife reviews

3.7

68% would recommend to a friend

(6,428 total reviews)

Michel Khalaf

82% approve of CEO

68% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.2

Senior management

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 3, 2008

A great place to work

vice president

Recommend

CEO approval

Business Outlook

Pros

I have been working for MetLife for almost 10 years. In that that time I have been promoted three times and have been given a significant amount of flexability to run my organization as I see fit.

Cons

The corporate controllers department at times is a lean and mean which requires an average work week of 50-60 hrs. In addition, I beleive we are probably a little top heavy in the officer ranks and we are probably due for a right sizing if the economy remains in the recession.

4.0

Jul 6, 2008

Good place to begin your career and learn.

It manager

Recommend

CEO approval

Business Outlook

Pros

Workplace that not just talk about work life balance, but truly practice work life balance. Great benefits. Great place to begin your career and learn. Friendly environment.

Cons

Below average compensation when compared to other financial services (ofcourse the survey results always comes as above median!). Do not have a transparent promotion process. Lateral hiring is not as confidential as they state to be..

1.0

Jun 29, 2008

Met mistreats customers and employees

Call center manager

Recommend

CEO approval

Business Outlook

Pros

MetLife used to be a company that cared about it's employees and customers. There are few reasons to work for Met. The only reason would be a paycheck until you can find something better. They have decided that they can get things done cheaper over seas and they are outsourcing work out of the country. The people who stay are hoping for a buy out or are hanging on until retirement. They are staffing with temporary workers so they don't have to pay benefits. Only the people who have been there for a long time get the good benefits. Their goal is to staff service areas for the least possible amount of money. Therefore the service to customers stinks.

Cons

Mistreatment of employees and a total lack of regard for customers. MetLife used to stand for customer service. Now customers are treated as a bother. People who are still employed in the Call Center are not allowed to help customers. The directive is to get the person off the phone in the least amount of time. The groups that have been outsourced overseas have nice people who answer the phones but they are clueless on how to understand someones problem. They are also not understanable when they speak. Met would be very happy if no one called for service. They treat customers and employees as if they had no right to service.

Viewing 6418 - 6420 of 6,428 Reviews

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