MetLife reviews

3.7

66% would recommend to a friend

(1,134 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

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1K reviews

Reviews about "Compensation"

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1.0
Dec 27, 2024
Recommend
CEO approval
Business Outlook

Pros

401K matching policy is alright, I suppose. If you put in at least 3% of your paycheck, they match it up to 6%. Lots of networking and social opportunities to get involved with the company. In theory, there are also tons of educational opportunities but it depends on your manager if you’ll actually get a chance to participate.

Cons

Overbearing manager who would do “sneaky” things to try and catch members of our team messing up. (I put sneaky in quotes because that is exactly the word another team-member used to describe the behavior/tactics. Additionally, when I first joined the company I would share some ideas for future projects and/or work with my manager, since I wasn’t assigned any specific projects. He constantly told me they were bad ideas that wouldn’t be helpful. He continued to have me perform mundane tasks that gave me no sense of ownership over anything the company was working on. Manager also often said inappropriate things and it took over a year before he would give me the contact information for our HR rep. I asked him multiple times and he would say, “Well, what do you need?” and then I would give a vague response to which he would say, “Oh, don’t bither her with that. I can take care of it.” I know of two people who had disabilities who were denied claims by the company, despite having tons of documentation showing they could not have been at work due to their conditions. One of them was actually in the hospital for two weeks, but the company still denied his short-term disability claim. He said it was “hell” going back and forth with them and trying to get them the documentation they needed to approve the claim. The process he had to go through to get approved was convoluted and prohibitively difficult. He was already under so much stress and they only piled onto it and then denied the claim anyways, which put him into a huge financial bind.

2.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent money, get to help new or exciting pet owners with their insurance needs. Company isn't stingy with overtime, can make good money.

Cons

Micromangement, never been in a sales position where you can't even take a breath for 5 mins without management blowing up your cell phone. Not a structured sales job, more like a customer service rep disguised as a sales rep. Leads are only inbound so you can't follow up. Your QA metrics are also determined by how "fluffy and warm" you sound on the phone and its inconsistent. A revolving door.

3.0
Dec 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Stable company Steady pay Clear performance metrics

Cons

Struggles retaining staff levels on individual claims teams Repetitive processes involving a lot of manual entry of the same data into multiple slow systems.

Viewing 76 - 78 of 1,134 Reviews

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