MetaPhy Health reviews

Crammed calls 8 hours straight to hit their metrics everyday. Too much micromanagement counting your phone calls non stop. Takes your passion and enjoyment of nursing away because you feel more like a pestering telemarketer. A lot of meetings. Doesn’t feel like team leads or management know one thing about the patients they have or check in on the care they are getting, most important role is calling 50 people a day and not 1 less. It’s ok for wfh position but it gets old fast.

- constant changes. I have only been with the company since 10/10/22 and already I have had 3 separate practices and assignments in different time zones. I was given the impression I would be able to work the hours I choose. I wanted to work 7-3:30pm. Then after I started I've had to adjust my hours to work better with the practice I was assigned. Since I started we've changed how we text patient to hubspot, the info we email the patients to link instead of files, the way we call the patients from AC to hubspot, and the way we retrieve return emails and text information in hubspot. I'm still learning and before I'm able to solidify one technique it has changed to something different. - The interview process was little misleading (I don't thing it was intentional). I asked questions about how many patients you call a day and the information I was given did not match the information at training. The metric system was not explained well. It made the new job overwhelming for me. I've never done anything like this as a nurse and I felt like it was difficult to adjust at first. One of the nurses that started with me quit the first month due to the same issue. Luckily for me I was able to work it all out with my team lead the first meeting we had together and understand the process much better. I now enjoy the job and my team. - difficult to adjust to working from home alone when you've worked the floor as a nurse for 23 years.