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Metro Self Storage

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Metro Self Storage reviews

3.9

70% would recommend to a friend

(61 total reviews)

K. Blair Nagel

79% approve of CEO

70% positive business outlook

Metro Self Storage has an employee rating of 3.9 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metro Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

61 reviews
3.0
Sep 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent benefit package/HR very professional/Sundays off

Cons

This is hardly a family run company, as they would like you to believe. They are heavily micro-managed from the top. "Manager" is only a title;you have no authority to make any decisions. Everything must be approved. If you are looking for advancement opportunities, look elsewhere. They run very lean at the top. In fact, they run lean at store level as well. They refuse to adequately staff stores, constantly running on skeleton crews. New employees lack adequate training time due to under-staffing. Area management is overburdened with territory & can't perform duties (e.g.performance reviews, schedules, store audits) in a timely manner. Multiple policy violations occur everyday because management rarely frequents the facilities. They depend on secret shoppers to monitor your job performance. Job description does not emphasize their high sales expectations. Bonus structure is more stick than carrot.

4.0
Jun 18, 2018

Property Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with great leadership

Cons

Pay, advancement opportunities, lack of communication

5.0
Apr 11, 2018

Property Manager

Recommend
CEO approval
Business Outlook

Pros

Great company that cares about their employees. Love the hours out by 6pm. Not stuck behind a desk or only cleaning enjoy the balance of work. Closed on all major holidays.

Cons

Insurance is a little expensive but other than that I have no issues with the company or job. I don't understand the negative on here.

Viewing 40 - 42 of 61 Reviews

Glassdoor has 61 Metro Self Storage reviews submitted anonymously by Metro Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if Metro Self Storage is right for you.