Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Oct 14, 2021

Process takes time, but we will definitely get there

Human resources

Recommend

CEO approval

Business Outlook

Pros

A lot of the staff are professional from top-down and so far, I have been lucky to collaborate with several teams and learn about their LOB as well as the impact they have towards the rest of the organization. Technology is huge here and the teams are playing with different software. I really like using teams over zoom and the upgraded look for MS 365 just makes things a lot easier to communicate and navigate through. Monday-Friday with some late work sometimes up to and sometimes into 5:45PM. Some people forget this is part of H+HC so this is a NYC position that pays competitively, or if not, more than our competition (HR Generalists, Coordinator, etc.). 401K & NYC Pension is a major game changer if someone is curious about employment in NYC. Other companies mainly provide just a 401K or403B.

Cons

Some processes need to be reviewed and thought about when implementing new work.

MetroPlusHealth Response

4y

Thanks for leaving us a review, we're so glad that you feel so supported! If you have more details about your time with us that you would like to share, please reach out to the MetroPlus team at employee.engagement@metroplus.org.

1.0

Oct 12, 2021

Metroplus

Head of pmo

Recommend

CEO approval

Business Outlook

Pros

Good benefits especially if you have a family

Cons

A bit chaotic and low morale

MetroPlusHealth Response

4y

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

3.0

Sep 16, 2021

Avoid the marketing department

Marketplace facilitated enroller

Recommend

CEO approval

Business Outlook

Pros

Coworkers are pretty laid back and chill but besides that not much.

Cons

The management is terrible. They pick and choose who they favor, its all about numbers and your're basically selling insurance to people.

MetroPlusHealth Response

4y

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

Viewing 313 - 315 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Adjustment Specialist I

Labor Relations Associate Level 1