Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "City job and great benefits" ((in 12 reviews)); "Good pay and benefits plus pension" ((in 12 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 8 reviews)); "Coworkers are friendly and helpful" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews)); "Unorganized, lacking transparency, aggressive managers" ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Aug 7, 2016

Great Place to Be and Grow With

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful company filled super smart and hard working people. Management and fellow employees always willing to help. This is a great place for those who want to learn managed health care business and make a real impact. Company is constantly looking into improving workplace.

Cons

Have not found one.

MetroPlusHealth Response

Thanks so much for your stellar review! We’re always looking to improve the workplace for everyone, and we’re glad that you are appreciating our efforts. If you have additional feedback, please don’t hesitate to email us at employee.engagement@metroplus.org. We will have someone reply shortly. Best regards.

5.0

Jul 30, 2016

A much needed change has arrived!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Combination of stability, if you are willing to put in the work, with the excitement of an organization that is changing and growing rapidly. New management introduced many changes in a short period of time, but this allowed us to catch up to the industry and for people to shine. High demands and a really exciting time to be part of this growth phase.

Cons

Change is hard and not for everyone. Standards are high, so not your typical governmental cruising job.

MetroPlusHealth Response

Thanks so much for taking the time to leave us a great review! We are pleased to hear that you enjoy working for us. If there are additional comments you would like to share, please don’t hesitate to share them with us via email at employee.engagement@metroplus.org. Thank you.

1.0

Jul 11, 2016

Horrible leadership and policies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro I can add to this terrible company is that I was paid every week but that's the law

Cons

Supervisors and managers are sneaky and far from honest, a horrible trait got any leader. If you're not kissing the behinds of those in management you won't last long. No one is informed and they all seem to make up rules and policies as they go. It's the most unprofessional atmosphere I've ever witnessed from overhearing conversations about sex and cursing at employees. My final check was held up for 3 weeks because my former manager didn't feel like approving my timesheets. He ignored calls and emails.

MetroPlusHealth Response

We are sorry to learn that your experiences with your fellow employees has been less than positive. It’s very important that we foster a workplace that is positive and productive for everyone. If you have time, we would love to hear about your experience and any ways in which you think we could improve the work environment. If you are open to sending us more information, please feel free to contact us via email at employee.engagement@metroplus.org. Best regards.

Viewing 316 - 318 of 362 Reviews

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Call Center Representative I

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Great Place to Be and Grow With

A much needed change has arrived!

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