Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "City job and great benefits" ((in 12 reviews)); "Good pay and benefits plus pension" ((in 12 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 8 reviews)); "Coworkers are friendly and helpful" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews)); "Unorganized, lacking transparency, aggressive managers" ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

3.0

Feb 23, 2016

Care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits package, and salary

Cons

They don't accommodate employees medical needs with equipment needed for occupational hazards

MetroPlusHealth Response

Thank you for writing a review. Responding to employees’ concerns and thoughts is important to us. If you could provide us with more details about your experience via email, that would be greatly appreciated. Please send a message to employee.engagement@metroplus.org and we will have someone respond to your inquiry shortly. Thank you.

4.0

Feb 7, 2016

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the best reasons to work at MetroPlus is their company culture of accuracy. During my time at MetroPlus, as a Customer Service Representative, management and team leaders always made sure the information my colleagues and I gave over the phone were accurate. As a result of this skill, this paved the way to my future employers where everything I did was accurate resulting in a high level work performance.

Cons

The Cons of working at MetroPlus is the high volume of calls you can get back to back on a busy day.

MetroPlusHealth Response

Thank you for your review. Feedback from employees like you helps us to grow and improve the company for everyone. Overall, we are pleased to hear that you’ve had a good experience with us and our company culture! If there’s anything else you’d like to share with us, please don’t hesitate to send your feedback to employee.engagement@metroplus.org. Thanks!

1.0

Dec 19, 2015

Review for MLTC DEPT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers and feeling good about helping members who desperately need help.

Cons

Leadership is the worse! Non-professionals. They don't treat staff right, fake and liars. They have unrealistic expectations, turnover rate is the highest I ever seen in all my life!- 15 people in one year! And they have favoritism, they will fire good staff to hire a family or friend. If this doesn't say it all, I don't know what does. Staff becomes physically n emotionally sick due to stress. Save yourself and don't work for the MLTC dept at MetroPlus.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. Our goal is to provide employees with the tools necessary to succeed both within our organization and in their careers. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority to foster a workplace that is positive and productive. If possible, we would like to hear more from you. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best wishes.

Viewing 328 - 330 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Adjustment Specialist I

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Review for MLTC DEPT

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