Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "Coworkers are friendly and helpful" ((in 11 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Great work life balance; everyone usually left work at 5." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Upper Management doesn't validate you, doesn't pay you respectfully." ((in 9 reviews)); "Low salary" ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

4.0

Dec 20, 2014

Diverse Workforce

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The workforce at Metroplus mirrors the population it serves. All employees are eligible for training and some are eligible for Management and Leadership Training and Coaching. The Customer Service operations are superb. The CEO is a kind, caring person who knows the name of every employee. The door is open to everyone.

Cons

This is a non-profit organization with a strong dotted line to NYC Health and Hospital Corporation. The culture is bureaucratic and family-like. This creates a strong mixed-message to employees.

MetroPlusHealth Response

8y

Thank you for leaving a review. We are happy to hear that you’ve enjoyed working with MetroPlus. If you have anything else to add to your feedback, for example, ways in which we can streamline our messaging to employees, please feel free to email us at employee.engagement@metroplus.org. Thanks so much!

3.0

Dec 2, 2014

Great experience but awful management

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, Benefits, Benefits...also good experience in the industry

Cons

Office Culture is TERRIBLE...it's all about who likes you or who you are related to in order to get a "promotion" in which you have to apply via intranet and hope you get an interview. Promotions are non-existent, don't expect a raise, no bonus or insentive programs and ghetto coworkers.

MetroPlusHealth Response

8y

Thank you for taking the time to express your concerns. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s important to us to foster a workplace that is positive and productive for everyone. If you have time, we would love to hear more about your experience and any ways in which you think we could improve the culture for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Best regards.

1.0

Nov 26, 2014

Nepotism/Racism/Sexism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company.

Cons

There are many unqualified people working in senior level in the company. There are staff members that don't have a college degree and work in a senior level positions. Promotion is not based on merit. There is very little representation of minorities other than African Americans within the company and very high nepotism throughout a city sponsored government company. The company is also corrupt through its core with internal sex scandals. There is also no electronic time docking system, so employees who have the appropriate connections do not show up to work or leave early.

MetroPlusHealth Response

8y

Thank you for voicing your concern. We are so sorry to hear that you didn’t have a great experience working with us. We take matters of nepotism, racism, and sexism very seriously and maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, we would like to hear more from you about your experience and ways in which we can improve for the future. If you are open to sending us an email us at employee.engagement@metroplus.org, we would be happy to respond to your inquiry shortly. Thank you so much -- we appreciate it!

Viewing 349 - 351 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst