Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "Coworkers are friendly and helpful" ((in 11 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Great work life balance; everyone usually left work at 5." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Upper Management doesn't validate you, doesn't pay you respectfully." ((in 9 reviews)); "Low salary" ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

2.0

Jul 28, 2023

False support, contradictory false promises and accusations from management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Appears company has a ( hopefully moral) mission for communities served.

Cons

Micromanagement, false time length of training for new hires, managers only hear what comes out of their mouth, meetings never have addenda’s and are very poorly organized, you never know if it’s Jekyll or Hyde that you will get with each interaction from management throughout the day and week, poor support and setting up benefits and having a liaison clarifying your choices. Management patience only last until they decide and you will experience a lot of eye rolling and huffing loudly and demoralizing comments / interactions.

1.0

Mar 11, 2022

Entry level/starter career company

Associate director

Recommend

CEO approval

Business Outlook

Pros

Metroplus will give someone without any experience a opportunity to get into the workforce, mostly because the pay is low. People who have experience require higher pay, and don't come here . Especially good for people looking to make lateral moves or transition into insurance. Benefits are pretty good. Nice building, but its in lower Manhattan so the commute can be long. I suggest that you get in, stay a year to learn what you can, then get out.

Cons

Toxic and cut throat atmosphere. Every day could be your last - you are definitely a cog in the machine here. Not a lot of trust and communication between departments is minimal. Lots of micromanaging and insecurity. Recently lost lots of good people due to pressure from above, including public embarrassment by your manager. Co-workers in other departments tend to ignore you when you need to reach out for some reason, so sometimes it is hard to do your job.

MetroPlusHealth Response

4y

We are sorry to hear about the experience you had with MetroPlusHealth. We value both current and former employee feedback and pride ourselves on our culture and creating an opportunity for our employees to thrive. Please reach out to HR at employee.engagement@metroplus.org so that we can learn from your feedback and improve the experience for all employees. We wish you the best.

1.0

Jan 26, 2017

No.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

City benefits. And for the dull and lazy people: you will thrive here!

Cons

This is a quintessential city job. You are surrounded by people of questionable intelligence and character and there is so much buffoonery among the c-level execs. Poor behavior (like wasting time, refusing to take accountability) is encouraged and the good people usually end up leaving. You're scraping the bottom of the barrel here. This is an organization that has zero interest in improving itself and considers only short-term fixes to every problem, big or small. Countless hours are spent in meetings that don't go anywhere and with nothing to show for all the time wasted. Our members deserve better.

MetroPlusHealth Response

8y

Thank you leaving us this review. We are sorry to learn that your experience with fellow employees and managers has been less than positive for you. It’s very important to us to foster a workplace that is productive for all employees, no matter their position. If you have time, we would love to hear additional information about your experience and any ways in which you think we could improve, for example, how we hold meetings. Please send an email to employee.engagement@metroplus.org and we will get back to your shortly. Thank you.

Viewing 4 - 6 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst