Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "Coworkers are friendly and helpful" ((in 11 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Great work life balance; everyone usually left work at 5." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Upper Management doesn't validate you, doesn't pay you respectfully." ((in 9 reviews)); "Low salary" ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Jul 2, 2021

No

Esr i

Recommend

CEO approval

Business Outlook

Pros

It’s a good job to start out if you just graduated college or have no college degree. Health Insurance Premium is $0, Pensión, Union, Opportunity for growth, bonus incentive every quarter, you can do OT.

Cons

Last quarter only 15 out of thousands of employees got the bonus… In order to get the bonus You have to meet you quarterly goal If you don’t meet your quotas in the first year you are terminated ( if your boss hates you) if your boss doesn’t suck they will set up an action plan. You have to meet at least 85% of your goal to not get fired. You have to meet 120% to receive your bonus. In order to make the amount of numbers they are asking you gotta push OT everyday. Once you stop pushing OT it can be a problem, you are left without a work/life balance. We are forced to work two saturdays a month, sometimes 6 in a row so for a month and a half your killing yourself. Even if you are unionized you can’t get representation in the first year if you are not meeting Quotas your out. Most associates last three to six months. The job is not Sales It’s like social work I have sales experience, it’s not sales. When you sell QHPs at full price thats sales.

MetroPlusHealth Response

4y

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

1.0

Aug 31, 2016

CM UM

Cm um

Recommend

CEO approval

Business Outlook

Pros

Located downtown no other pros.

Cons

New management is a nightmare, fired so many employees, mandated overtime with no compensation. Terrible atmosphere.

MetroPlusHealth Response

8y

Thank you for taking the time to give us feedback. Responding to employees’ concerns and thoughts is our top priority. If possible, we would like to hear more information about your experiences so we can improve for the future. Please don’t hesitate to send us an email at employee.engagement@metroplus.org; we will have someone respond shortly. Best regards.

1.0

Jul 11, 2016

Horrible leadership and policies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro I can add to this terrible company is that I was paid every week but that's the law

Cons

Supervisors and managers are sneaky and far from honest, a horrible trait got any leader. If you're not kissing the behinds of those in management you won't last long. No one is informed and they all seem to make up rules and policies as they go. It's the most unprofessional atmosphere I've ever witnessed from overhearing conversations about sex and cursing at employees. My final check was held up for 3 weeks because my former manager didn't feel like approving my timesheets. He ignored calls and emails.

MetroPlusHealth Response

8y

We are sorry to learn that your experiences with your fellow employees has been less than positive. It’s very important that we foster a workplace that is positive and productive for everyone. If you have time, we would love to hear about your experience and any ways in which you think we could improve the work environment. If you are open to sending us more information, please feel free to contact us via email at employee.engagement@metroplus.org. Best regards.

Viewing 10 - 12 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst