Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "Coworkers are friendly and helpful" ((in 11 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Great work life balance; everyone usually left work at 5." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Upper Management doesn't validate you, doesn't pay you respectfully." ((in 9 reviews)); "Low salary" ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

2.0

Feb 27, 2026

Work review

Health and wellness advisor

Recommend

CEO approval

Business Outlook

Pros

Offers a hybrid schedule. 2 days in office 3 days remote

Cons

Management can create toxic environments which can lead to a decline in working effectively

3.0

Jan 31, 2026

Decent place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule, opportunities for overtime, nyc insurance

Cons

Pay could’ve been better. Training could’ve been a little longer considering there’s multiple lines of businesses

1.0

Jan 27, 2026

Terrible work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Has good Time off, Hybrid and Accessible

Cons

Unprofessional leadership, the HR leadership serves as a racist, classist inconsiderate department. There was a constant state of chaos, miscommunication, Unprofessionalism, lack of growth. It felt like working in High School, where it mattered who you knew and not how well you worked.

Viewing 7 - 9 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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