Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "Good pay and was able to have a hybrid schedule" ((in 16 reviews)); "The pension and retirement benefits are great when someone retires." ((in 11 reviews)); "City job and great benefits" ((in 10 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary and loss of forward" ((in 10 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

1.0

Feb 13, 2020

Stay away at all costs

Manager

Recommend

CEO approval

Business Outlook

Pros

Some good benefits; work-life balance

Cons

Where to begin.... Nepotism is the only way to succeed. No strategy from upper management. People are consistently being scapegoated for upper management failures. Just look at the turnover rate, good people run away like from a fire. Outdated systems, nasty culture, and rude people. Things are done backward. No recognition, only backstabbing.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. Feedback from current and former employees helps us improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus has not met your expectations thus far. We appreciate your hard work and dedication. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

2.0

Jan 14, 2020

workplace

Deputy director

Recommend

CEO approval

Business Outlook

Pros

none, this place is very disorganized

Cons

no organization and too much nepotism

MetroPlusHealth Response

Thank you for taking the time to leave us a review. Feedback from current and former employees helps us improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus has not met your expectations. We appreciate your hard work and dedication! If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

5.0

Nov 12, 2019

Great benefits, leadership striving to change culture

Director

Recommend

CEO approval

Business Outlook

Pros

The newly appointed CEO is evaluating the entire organization and implementing changes to better benefit members and employees. Quality of care to our members is at the forefront. There is also a genuine effort to process improve and hold people accountable. The organization offers great benefits, including, a no-cost health plan for employees, access to perks for city employees, etc. The individuals at the organization truly do care about making a difference in the lives of New Yorkers and helping those who are the most vulnerable

Cons

As is true for any government agency, there is red tape, however, several resources are available to help navigate all of that.

MetroPlusHealth Response

Thanks for the review -- we’re glad to hear that you enjoy working with us! We appreciate the hard work you have done over the past five years! Feedback from employees like you helps us grow and improve the company for everyone. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best regards.

Viewing 94 - 96 of 363 Reviews

Jobs at MetroPlusHealth

Data Warehouse Developer

Call Center Representative I

Quality Assurance Analyst

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Stay away at all costs

workplace

Great benefits, leadership striving to change culture

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