Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "The pension and retirement benefits are great when someone retires." ((in 12 reviews)); "City job and great benefits" ((in 9 reviews)); "Nice colleagues" ((in 9 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "The pay is low and no proper direction" ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

2.0

Apr 9, 2015

adminitrative assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits, area, managment is ok

Cons

No growth, unorganized. overall not a good place to work

MetroPlusHealth Response

First of all, thank you for your five years’ of dedicated service with MetroPlus Health Plan. Second, we would also like to thank you for leaving us with feedback about your experience. We’re sorry you didn’t enjoy your time with us! If you would like to provide us with more details about your experience, for example, why you felt the company didn’t have growth potential, you are welcome to send us an email. Please message us at employee.engagement@metroplus.org and we will have a representative contact you shortly.

2.0

Jan 31, 2014

I had a bad time working for this company, so would not recommend this company. High staff turnover rate.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

City job, a subsidiary of the new york city health and hospitals corporation. good fringe benefits. Hardly any over time.

Cons

Low pay. High staff turnover rate. unsupportive upper management. HR generalist does not like to be bothered, hardly reply to email/voice mail.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. Responding to employees’ thoughts and concerns should absolutely be a top priority for a manager and we’re sorry to hear that you didn’t have a great experience with us. If possible, we would like to hear more details about your experience. If you are open to communicating directly with the MetroPlus team, please send us an email employee.engagement@metroplus.org and we will have someone respond to your inquiry shortly. Best wishes.

1.0

May 14, 2026

Hybrid work schedule but challenges with management and workload

Project manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule, independent contributors, union benefits

Cons

New managers post (2026) are running around making staff miserable. We are all looking for other jobs.

MetroPlusHealth Response

Thank you for taking the time to share your feedback and for your years of service with MetroPlusHealth. We're glad to hear that you value our hybrid work environment, union benefits, and the dedication of your colleagues. We also appreciate your feedback regarding management, workload, and employee morale. Creating a supportive workplace where employees feel heard and valued is important to us, and feedback like yours helps inform our ongoing efforts to strengthen communication, engagement, and the overall employee experience.

Viewing 118 - 120 of 363 Reviews

Jobs at MetroPlusHealth

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)

Behavioral Health Care Manager

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adminitrative assistant

I had a bad time working for this company, so would not recommend this company. High staff turnover rate.

Hybrid work schedule but challenges with management and workload

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