Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "Great benefits (Pension, 401K etc)." ((in 11 reviews)); "City job and great benefits" ((in 10 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "Great work life balance; everyone usually left work at 5." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews)); "Low salary" ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

3.0

Feb 3, 2020

Not a good experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits

Cons

Outdated system software. A “all for self” kind of environment

MetroPlusHealth Response

Thanks for the review -- we’re glad to hear that you enjoy the benefits we offer our employees! Feedback from employees like you helps us grow and improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus has not met your expectations thus far. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org.

3.0

Nov 7, 2019

Good place to work if you are not in a hurry.

Director

Recommend

CEO approval

Business Outlook

Pros

CEO is trying to turn the ship to make it competitive.

Cons

Lack of technology. everything is snail mailed and required endless approvals.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. At MetroPlus Health Plan, our CEO’s priority is to make company decisions that are in the best interest of our employees and members. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

1.0

Aug 29, 2019

Metroplus

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits after six months.

Cons

A lot favoritism also managers are rude.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. We are sorry to learn that your experience working with your managers and supervisors has been less than stellar. It’s important to us to foster a workplace that is positive for everyone. If you have time, we would love to hear more about your experience. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Best regards.

Viewing 172 - 174 of 363 Reviews

Jobs at MetroPlusHealth

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)

Sales Representative II - Brooklyn (Bilingual Russian or Georgian)

Sales Representative II - Staten Island (Bilingual French and Spanish)

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Good place to work if you are not in a hurry.

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