Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "Great benefits (Pension, 401K etc)." ((in 11 reviews)); "City job and great benefits" ((in 10 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "Great work life balance; everyone usually left work at 5." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews)); "Low salary" ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

4.0

Oct 29, 2018

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, good benefits, great work-life balance

Cons

Lack of interdepartmental transparency and not a culture that promotes creative innovation.

MetroPlusHealth Response

Thanks for leaving us a review. We are pleased to hear that overall, you’re enjoying your time with us! Feedback from employees helps improve the company for everyone. If there’s anything else you’d like to share with us, for example how we can increase transparency between departments, please don’t hesitate to email us at employee.engagement@metroplus.org. Best regards.

5.0

Oct 29, 2018

Associate Director

Associate director

Recommend

CEO approval

Business Outlook

Pros

I've been employed with Metro Plus for 15 years. I can say that I have grown in this company and had several promotions since my start here. Metro Plus has demonstrated that I am valued as an employee. Metro Plus has a very diverse population. I interact daily with staff of all levels. As an employee, I am treated with respect and my input matters and always considered.

Cons

Sometimes, there's a disconnect between other department and ours, where they fail to communicate changes that may affect other areas, other than their own.

MetroPlusHealth Response

Thank you so much for your dedicated 15 years if service to us! We are so happy to hear that you’ve had such a great experience with us. Feedback from all of our employees helps us grow and improve the company for everyone. If there’s anything else you’d like to share with us, such as how we can improve communication between departments, please don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org. Best regards.

1.0

Sep 8, 2018

Assistant Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- No longer being there! - City Benefits (Pension)

Cons

- Hiring/promoting unqualified staff (Messes up the flow of the good things that are happening at the company) - Too much favoritism - Staff complaints are not handled confidentially - Gossip and rumors are rampant - Big egos from some management staff - Not being able to retain good workers

MetroPlusHealth Response

Thank you for taking the time to give us feedback. We're sorry to hear that you didn't have an enjoyable experience with us. Responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We'd like to hear from you directly. If you are open to communicating with the MetroPlus team, please email us at employee.engagement@metroplus.org.

Viewing 175 - 177 of 363 Reviews

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