Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "Good pay and was able to have a hybrid schedule" ((in 16 reviews)); "has great pension and retirements benefits are great as well" ((in 14 reviews)); "City job and great benefits" ((in 10 reviews)); "Nice colleagues" ((in 10 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 9 reviews)); "Low salary and loss of forward" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

4.0

May 18, 2014

Wonderful Case Management Team and staff at large

Associate

Recommend

CEO approval

Business Outlook

Pros

The Case Management Team is exceptional. There is wonderful departmental leadership. The team leads are supportive and professional. There are many well-trained staff with a variety of skills. The training offered is valuable for professional development. This helps you improve the level of support to your colleagues and clients. Overall, people there are very nice and friendly. Solid place for good work life balance.

Cons

No further recommendations at this time.

MetroPlusHealth Response

Hi, we are pleased to hear that you’ve had a great experience with MetroPlus and your case management team! Feedback from employees like you helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, for example, your thoughts on training, don’t hesitate to send to employee.engagement@metroplus.org. Thanks so much!

2.0

May 11, 2014

A challenging, fast-paced environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vacation time and sick leave. Most people are generally hardworking and want the best for the member population. Some people have been there for many years.

Cons

Traditionally non-competitive salaries compared to the industry standard. Challenging to bring new ideas to fruition and receive support from management. Limited funding for some initiatives.

MetroPlusHealth Response

First, we would like to say thank you so much for working with us for five years. Second we would like to say thank you for taking the time to give us feedback. Responding to employees’ thoughts and concerns should be a manager’s top priority, and we are sorry to hear that you had difficulty bringing new ideas to management. If possible, we'd like to hear more from you. Feel free to send us an email to employee.engagement@metroplus.org, and we will get back to you shortly. Thank you.

4.0

Jun 23, 2026

Good mentorship but unclear direction and priorities

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good mentorship opportunities for Medicare and Medicaid services

Cons

Ambiguity in direction and priorities

Viewing 202 - 204 of 363 Reviews

Jobs at MetroPlusHealth

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)

Claims Administrative Analyst

Sales Representative II (Bronx/Brooklyn/Manhattan) (Must Possess Demonstrated Sales Experience)

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Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful Case Management Team and staff at large

A challenging, fast-paced environment

Good mentorship but unclear direction and priorities

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