MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

362 reviews
1.0
Oct 9, 2019

Use this job as an entrance and not a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Holiday events, pay, some staff were very nice, clean office

Cons

Favoritism, bad management the moves off feelings and not work ethic,

avatar
MetroPlusHealth Response
6y
Thank you for taking the time to leave us a review. Feedback from employees helps us improve the company for everyone. We are very sorry to learn that your experience working with your managers was less than stellar. It’s important to us to foster a workplace that is positive for everyone. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.
2.0
Sep 17, 2019

Please Run!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Health Benefits and some passionate people.

Cons

If you have to work here because you need a job, make sure you have an exit strategy as you walk in the door. This place will suck the life out of your soul. Make sure you get FMLA right after your probation because the place is toxic and you need to keep your sanity. Management is disengaged and punitive, unless they are engaging in discipline. The Male managers here run amok. They say and do whatever. Sometimes to your face. Sometimes behind your back. Sometimes in Spanish when they think you don't speak or understand it. They are annoyed by any suggestions from staff and will do whatever they want whether it's the best path or not. They will listen if the next level of management requires them to do so, but don't hold your breath. No concern for staff members and constant reversal of priorities all the while information may or may not trickle down. They are allowed to bully and will, without any concern for your rights, because as a managerial employee you don't have any. Say anything about the environment and they will remind you that you are free to go somewhere else.

avatar
MetroPlusHealth Response
6y
Thank you for taking the time to give us feedback. At MetroPlus Health Plan, our priority is to make company decisions that are in the best interest of our employees and members. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.
1.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

The only real pro of the customer service department would be the overtime available. But don't be fooled, it's only if your supervisor likes you.

Cons

Where to begin...first off the child like behavior of the management staff is unbelievable. They pick on employees, they look at the littlest thing and will hold it over your head for as long as possible, and the favouritism is just unreal. Most of the management staff is chosen on whos friends with who rather then what they know, because 80% of the supervisors and team leads know NOTHING. Your better off asking your desk neighbor. One supervisor in particular compensates her fear of certain people on her team and picks on the others and jeopardizes their job just to make herself feel better.

avatar
MetroPlusHealth Response
6y
Thank you for taking the time to give us feedback. At MetroPlus Health Plan, our priority is to make company decisions that are in the best interest of our employees and members. If you have the time, we'd like to hear from you directly. Please feel free to send us a message at employee.engagement@metroplus.org about your concerns. Best regards.
Viewing 241 - 243 of 362 Reviews

Glassdoor has 401 MetroPlusHealth reviews submitted anonymously by MetroPlusHealth employees. Read employee reviews and ratings on Glassdoor to decide if MetroPlusHealth is right for you.