Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "The pension and retirement benefits are great when someone retires." ((in 13 reviews)); "City job and great benefits" ((in 10 reviews)); "Colleagues are supportive and proud of the work they do." ((in 9 reviews)); "Coworkers are friendly and helpful" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 32 reviews)); "The pay is low and no proper direction" ((in 16 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Poor training and communication across the company and depts." ((in 10 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Nov 12, 2019

Great benefits, leadership striving to change culture

Director

Recommend

CEO approval

Business Outlook

Pros

The newly appointed CEO is evaluating the entire organization and implementing changes to better benefit members and employees. Quality of care to our members is at the forefront. There is also a genuine effort to process improve and hold people accountable. The organization offers great benefits, including, a no-cost health plan for employees, access to perks for city employees, etc. The individuals at the organization truly do care about making a difference in the lives of New Yorkers and helping those who are the most vulnerable

Cons

As is true for any government agency, there is red tape, however, several resources are available to help navigate all of that.

MetroPlusHealth Response

Thanks for the review -- we’re glad to hear that you enjoy working with us! We appreciate the hard work you have done over the past five years! Feedback from employees like you helps us grow and improve the company for everyone. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best regards.

3.0

Nov 7, 2019

Good place to work if you are not in a hurry.

Director

Recommend

CEO approval

Business Outlook

Pros

CEO is trying to turn the ship to make it competitive.

Cons

Lack of technology. everything is snail mailed and required endless approvals.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. At MetroPlus Health Plan, our CEO’s priority is to make company decisions that are in the best interest of our employees and members. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

3.0

Oct 31, 2019

Employees Matter

Deputy director

Recommend

CEO approval

Business Outlook

Pros

Tbere are career opportunities

Cons

Don’t appreciate their employees

MetroPlusHealth Response

Thank you for taking the time to leave us a review. Feedback from current and former employees helps us improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus did not meet your expectations. We appreciate your hard work and dedication during your ten years working with us. It’s important for us to foster a workplace that is positive for everyone, and our goal is to always provide our employees with the tools necessary to succeed. Every day we work to improve transparency throughout the company, and helping employees meet their needs is a top priority of ours. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

Viewing 238 - 240 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Great benefits, leadership striving to change culture

Good place to work if you are not in a hurry.

Employees Matter

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