Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

2.0

Jul 13, 2015

Not for the innovative at heart

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benifits No micro management Very accomadating with time off If you are new to the industry this is a good place to do self study and learn it at your own pace. The workload usually doesnt interfere.

Cons

Cultural mindset of the city organization (once you're in, you're safe) Lack of communication across departments Improper utilization of talent Lack of motivation in workers Lack of accountability in employees Help desk is a joke You will wait FOREVER for access to individual programs or technologies

MetroPlusHealth Response

Thank you for taking the time to provide us with this valuable feedback. It’s very important to us to foster a workplace that is positive and productive for everyone and we’re sorry to hear that you didn’t didn’t feel that way with us. It looks like you already provided a lot of details here, so thank you! If you have anything else to add, please feel free to reach out to us via email at employee.engagement@metroplus.org. Best regards.

3.0

Dec 2, 2014

Great experience but awful management

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, Benefits, Benefits...also good experience in the industry

Cons

Office Culture is TERRIBLE...it's all about who likes you or who you are related to in order to get a "promotion" in which you have to apply via intranet and hope you get an interview. Promotions are non-existent, don't expect a raise, no bonus or insentive programs and ghetto coworkers.

MetroPlusHealth Response

Thank you for taking the time to express your concerns. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s important to us to foster a workplace that is positive and productive for everyone. If you have time, we would love to hear more about your experience and any ways in which you think we could improve the culture for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Best regards.

1.0

Nov 23, 2023

Needs a lot of improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay was really good. Some kf my colleagues were nice to work with.

Cons

This place, unfortunately, is extremely toxic when it comes to management. It always feels like the work you do is not good enough and they always will find something to complain about. Priorities are always shifting and there is not a clear direction on what is required of you. When asked for feedback they will ignore you until you are put on a performance improvement plan or if you quit. Caution moving forward. Turn over is constant at this organization.

Viewing 25 - 27 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Not for the innovative at heart

Great experience but awful management

Needs a lot of improvement

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