Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

2.0

Sep 17, 2023

Poorly Managed Reg Affairs Dept

Regulatory affairs specialist

Recommend

CEO approval

Business Outlook

Pros

Pay was great, nothing else.

Cons

The hiring manager hired me, and retired 2 weeks later. They didn't replace her for 4 months. No one interacted with me for 4 months. I received no training except for rude comments from management. When I asked for help, they refused. Once the new manager showed up, I had hope. But she was frustrated with how little I had been taught (and I think she didn't know either). I only lasted 6 months. Good luck. Terrible insurance too.

2.0

Jun 27, 2023

Challenging Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work that MetroPlus does for the community is commendable. I think that the CEO has a good pulse on the needs of their membership and as such, the entire organization is focused on providing a good solution to the customer base. There are quite a number of intelligent people working for the company- Simran Kaur is a gem and as is Ganesh. They are truly great leaders and will always be thankful for the time I worked with them, as I learned a lot.

Cons

When I worked there, the environment was a bit chaotic and there was very little strategic direction. We moved from one initiative to another sometimes not fully vetting things but placing too many resources only to change directions. I respect Dr. Schwartz for her accomplishments and she is a very kind person at heart-but I think one area to focus on is the hostility in different areas of the organization. I experienced it a lot there and it came to a point that it was just best to leave- as I don't have that kind of personality and since it is prevalent- no immediate changes were going to take place.

2.0

May 24, 2023

Worst Management I've ever experienced

Case manager

Recommend

CEO approval

Business Outlook

Pros

Pays well, but health benefits are surprisingly limited despite working for a health insurance company Remote position, but has since started requiring 2 days a week in the office Difficult to be fired, low expectations

Cons

Poor communication No bonuses/raises/promotions within 3 years Top-down business practices, management often take ideas from lower staff and pass it off as their own Management has poor attitude/generally low morale Policies constantly change but are not written, everything oral and intentionally confusing Have enforced illegal policies regarding COVID time off and requiring doctors notes for a single day of absence, NYC labor board has intervened for me twice.

Viewing 28 - 30 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Worst Management I've ever experienced

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