Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Sep 13, 2022

Machiavellian and Toxic Department

Customer experience strategy

Recommend

CEO approval

Business Outlook

Pros

Excellent project management (PMO) department leadership. Union protection after 1 year of service. Eligible for student loan forgiveness. NYC pension.

Cons

Terrible management who bad mouthed other departments (Quality, Project Management, Customer Service) openly to reports. Very political, perception oriented, non-data driven environment. Heavy top-down management with little autonomy to work independently with peers on projects. Perception of effort (personality) rewarded over solid outcomes.

1.0

Aug 3, 2021

I'd give it ZERO stars if I could

Manager

Recommend

CEO approval

Business Outlook

Pros

There is only one pro working for this company - work-life balance

Cons

Where to begin... this company is totally dysfunctional. They are so backwards it's like traveling back in time - horrible old unsupported systems resulting in a TON of manual work, incapable IT using ancient technologies, no leadership only finger pointing and nepotism (Dr. Talya Schwartz is the biggest nepotist of them all), insane turnover rate so nothing gets done, good people are underappreciated and underpaid, horrible company work culture - nobody responds to emails, people yell and even curse at each other as a norm, upper management has no idea or interest in what's going on in the company.... trust me, there's more cons, but I hope you get the point.

MetroPlusHealth Response

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

1.0

Jun 18, 2021

No, turn the other way.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Management is terrible. They don’t care about their employees, just numbers and money. Employment is a revolving door. They have no respect for the ‘little people’. They have supervisors that don’t deserve their positions, don’t know the job, and run a dictatorship with bullying, threats, and belittling.

Cons

Horrible management, terrible communication skills between departments, and absolutely NO respect for employees.

MetroPlusHealth Response

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel properly supported, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

Viewing 31 - 33 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Machiavellian and Toxic Department

I'd give it ZERO stars if I could

No, turn the other way.

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