Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Feb 5, 2020

Bullies rather than leads - choose another health plan

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you demonstrate you're gullible and keep your mouth shut, you can do well, and if you don't have any goals or strong education and experience, you'll survive

Cons

Unfit leadership, Bizarre behaviors from CEO, CMO, Sr. Leaders, etc. Inappropriate leadership that bullies, very delusional and lies to make themselves look, 'powerful' as a compensation for lagging in the industry, very strong possibilities of neglect and/or fraud, claiming they have much higher members than they do, look at all the poor reviews and dissatisfaction, yet they are number one or two... quite suspicious. Very low standards.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. We are very sorry to learn that your experience working with us has been less than stellar. Feedback from employees like you helps us grow and improve the company for everyone. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

2.0

Nov 23, 2019

Great job but the people....

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a city job so you have great benefits

Cons

Nobody is on the same page. You ask the same question to 5 people and you will get 5 different answers. Some managers are also very petty and two faced.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. We are very sorry to learn that your experience working with us has been less than stellar. Everyday we work to improve the communication between our managers and employees. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

1.0

Nov 24, 2018

Not a good work environment

Associate director

Recommend

CEO approval

Business Outlook

Pros

No pros for this company

Cons

I was told before I left my former employer that accepting a position here was a bad move, I should have listened. Too much nepotism. HR is very shady and prevents qualified employees to join the organization due to their own personal agenda. Hiring managers can only do but so much and you are ignored. Too many internal rivalries among departments. Low morale Upper management prodded to leave positive reviews on job websites to offset the negative.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. We're so sorry to hear that your experience with us has been less than positive. If you have any suggestions about how we can improve your experience and the work environment, please email us at employee.engagement@metroplus.org. Best regards.

Viewing 34 - 36 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Bullies rather than leads - choose another health plan

Great job but the people....

Not a good work environment

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