Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

4.0

Aug 21, 2018

Claims Examiner

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Health benefits are yours after 10 years

Cons

Promotions are limited. Promote from within

MetroPlusHealth Response

Thank you so much for your 10 years' of service to us -- we're thrilled to have you! We'd also like to thank you for taking the time to leave us a review. Feedback from employees helps us grow and improve the company for everyone. If there’s anything else you’d like to share with us, don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org. Best regards.

5.0

May 28, 2018

esr 3

Marketing representative

Recommend

CEO approval

Business Outlook

Pros

Metroplus gave me the opportunity to learn and grow with in the company also to provide excellent service to others,I been so lucky to learn from the best their vision of business and loyalty to their clients and employees is admirable. Metroplus is always trying to improve and be the best in business

Cons

I would not be able to find a reason to dislike Metroplus however , the distance for me is a bit of problem .

MetroPlusHealth Response

Thank you for your thoughtful review! We are pleased to hear that you’ve had a great opportunity to learn and grow with us. Feedback from our employees helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, don’t hesitate to send your feedback to us via email at employee.engagement@metroplus.org. Best regards.

2.0

Jul 2, 2017

Registered Nurse, Care Manager

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

This is a City of New York position and as such, offers a good pension plan and a good choice of health care plans, some of which are free.

Cons

Unfortunately, under new management, this has become a challenging environment for Nurses, who, most of us feel, are not respected. Yet we are the ones who have the greatest responsibility for the bottom line and customer satisfaction.

MetroPlusHealth Response

Thank you for your five years’ of service with us and thank you for taking the time out of your day to provide us with this valuable feedback. We’re sorry that you don’t feel respected. Responding to employees’ concerns like yours is one of our top priorities, and every day we work to improve the work environment for all of our employees. If you are willing to provide more details about your experience, please email the MetroPlus Team at employee.engagement@metroplus.org. Thank you.

Viewing 37 - 39 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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esr 3

Registered Nurse, Care Manager

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