Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 693 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 68 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 48 reviews)); "All the people here are great and want to see you succeed and advance." ((in 31 reviews)); "Great work life balance" ((in 22 reviews)); "Everyone in my department is friendly and willing to help." ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 24 reviews)); "Training is horrible." ((in 13 reviews)); "Terrible upper management." ((in 6 reviews)); "Bad communication." ((in 5 reviews)); "Long hours and sometimes in bad weather" ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(653 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

653 reviews

5.0

Feb 12, 2025

Great Culture, Strong Leadership, and a Fantastic Product!

Director, mdu sales

Recommend

CEO approval

Business Outlook

Pros

I am consistently impressed by the company's culture, leadership, and the incredible product we offer. The senior leadership team is truly dedicated to the growth and success of both employees and the company. They foster a collaborative, transparent environment where feedback is valued and innovation is encouraged.

Cons

Growing Pains: As Metronet continues to expand, there are occasional challenges with scaling processes and rules of engagement. This can sometimes result in some frustration as the company works to refine its operations and ensure efficiency at scale. Overall, it's a great Company to work for.

4.0

Feb 10, 2025

Good place to begin a fiber career

Osp fiber design specialist i

Recommend

CEO approval

Business Outlook

Pros

Metronet is a good employer with solid company culture - supervisors and managers are generally reasonable and understanding, and there is a fairly robust training program to get you started and not overwhelm you in your first few months at work.

Cons

Senior leadership doesn't seem to care about the employees, only expanding as fast and cheaply as possible. Since I have been with the company, positions have been vacated and left unfilled, employees have been fired with next to no notice, and the company's 2025 goals have still expanded massively despite no believable plan for how the employees can handle the workload.

2.0

Feb 9, 2025

Not enough training

Customer care account specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is really good and there's ample vto of you want it

Cons

Training didn't cover most of the scenarios we faced on the phones and help took a long time, so you end up having to juggle angry customers who just want answers. It's a very high stress environment.

Viewing 103 - 105 of 653 Reviews

Jobs at Metronet

Contract Administrator

Fiber Technician - Greenville, NC

Fiber Technician - Lexington, KY

Fiber Technician - Pontiac, MI

Rochester Hills, MI

View job

Fiber Technician - Alexandria, LA

Metronet

Metronet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Culture, Strong Leadership, and a Fantastic Product!

Good place to begin a fiber career

Not enough training

Jobs at Metronet

Metronet reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Metronet

Metronet reviews FAQs