Metronet reviews

3.9

75% would recommend to a friend

(655 total reviews)
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Dave Heimbach

78% approve of CEO

69% positive business outlook

Metronet has an employee rating of 3.9 out of 5 stars, based on 655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

655 reviews
5.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

MetroNet was immediately welcoming and has allowed me to train and ease into the role, while contributing quickly. There is a sense of collaboration and creativity, welcoming new ideas, all backed by a clear understanding of proven processes and technology. I fully expect to find opportunities, to learn and grow for many years along with this company.

Cons

This is a rapidly growing company with ambitious goals and lot of different endeavors underway. One could thrive here, but others might be easily overwhelmed and feel lost.

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Metronet Response
3y
Thank you for the review!
3.0
Oct 3, 2022

its ok.

Recommend
CEO approval
Business Outlook

Pros

colleagues are chill fairly laid back and repetitive they do not ever review calls, so you can do whatever you want and issue whatever credits you feel

Cons

no room for growth mandatorily locked to the department for 12 months before you can apply to others internally MANDATORY OVERTIME mandatory holiday work, WORKED CHRISTMAS DAY TILL 1 AM Angry customers and have to navigate higher ups in order to approve truck rolls even when it's an obvious problem, and if we're slow you may spend up to an hour troubleshooting with floor support with the poor customer waiting for you to correspond with your colleague on Microsoft teams

5.0
Aug 24, 2022

Surprisingly positive

Recommend
CEO approval
Business Outlook

Pros

Family friendly Time starts when you leave your driveway and ends when you get home

Cons

On call rotation for outages Some over night work required not very often though

Viewing 142 - 144 of 655 Reviews

Glassdoor has 696 Metronet reviews submitted anonymously by Metronet employees. Read employee reviews and ratings on Glassdoor to decide if Metronet is right for you.