Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 691 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 61 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 46 reviews)); "All the people here are great and want to see you succeed and advance." ((in 29 reviews)); "Great work/life balance" ((in 19 reviews)); "Everyone in my department is friendly and willing to help." ((in 16 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 22 reviews)); "Terrible upper management." ((in 6 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 6 reviews)); "Long hours and sometimes in bad weather" ((in 5 reviews)); "Nepotism runs rampant here and it is very obvious." ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

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Metronet

Metronet reviews

3.9

74% would recommend to a friend

(651 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

651 reviews

2.0

Mar 12, 2026

This company has rapidly gone downhill.

Gis fiber design technician i

Recommend

CEO approval

Business Outlook

Pros

- relatively easy work once trained - efficient workers can complete responsibilities and have free time - generally low-stress if everyone is making progress

Cons

- very low base pay (lowered from 22 to 19/hr to start since the pandemic) - fixed promotion schedule means overachieving is not rewarded - company has regularly been laying people off and promising new tech tools and AI systems will make up for the lack of workers (it has not) - most of the higher-ups in the company are white men that seem to be entirely disconnected from the reality of their employees - increasingly higher demands regarding production time and workflows, yet company refuses to hire more workers

3.0

Mar 11, 2026

decent

Network fiber technician

Recommend

CEO approval

Business Outlook

Pros

Take home Company truck and you get paid for the time you drive starting and ending at your house. Good health insurance. 100% match up to 6% for 401k.

Cons

Wages are below industry standards. Management is always making their problems your problems. Company is very strict when it comes to budget for maintenance, pay raises, and they don't prioritize home and work balance anymore.

5.0

Feb 19, 2026

Good company. Just not a great fit.

Business account executive

Recommend

CEO approval

Business Outlook

Pros

Metronet is a great company and offers a solid product.

Cons

Issues with the local market.

Viewing 19 - 21 of 651 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Alexandria, LA

Fiber Technician - Lexington, KY

Fiber Technician - Pontiac, MI

Fiber Technician - Amarillo, TX