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Metropolitan Transportation Authority

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Metropolitan Transportation Authority reviews

3.7

64% would recommend to a friend

(1,753 total reviews)

Janno Lieber

58% approve of CEO

54% positive business outlook

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There are good company benefits here

Cons

There is no downside to working here

3.0
Dec 29, 2025

MTA Train Operator

Recommend
CEO approval
Business Outlook

Pros

For everything on the job you have to deal with, it's underpaid; however, it's the only hourly title that doesn't require 5 years to reach top pay, and although not the greatest, it's okay. Good health benefits (medical, dental, vision), retirement benefits & 401/457 plans, and multiple career growth opportunities. Free rides on MTA public transportation (buses, subway, LIRR/Metro-North). PTO (personal day, sick leave, vacations)

Cons

Unpredictable work schedule once you're on your own (after completing the training program "schoolcar"). The job is based on seniority, so it will be rough at first. During probation and while being "xx", you can be assigned to any of the tours (MID/AM/PM), and your tours or days off can be changed based on the needs of the service. Physically draining and can be rough to manage work/life balance. Getting days off can be a hassle, especially on weekends, as you must request them 20 days in advance, with only limited slots being available. Despite everything you have to deal with (walking tunnels, elevated structures, yards, third rail proximity and active tracks, unruly passengers & homeless individuals), there's still no hazard pay. To management, you are "guilty until proven innocent" and not the other way around. Harsh punishments that can result in restrictions, reduced pay, unpaid suspensions, and termination.

Viewing 34 - 36 of 1,753 Reviews

Glassdoor has 2,154 Metropolitan Transportation Authority reviews submitted anonymously by Metropolitan Transportation Authority employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Transportation Authority is right for you.