Michaels Sales Associate/Cashier reviews

- High School atmosphere - Favorites - Lack of good managers - Only a couple people (not senior management) did what they were supposed to (for job description) - Policies are only loosely followed

I was only trained for a few hours at the register. That was my only training experience. That's it. I was not given any information on anything other than how to do a transaction, how to run a return, and how to call a manager for help. I was not trained on anything else...I had to wait outside of the breakroom so someone would give me the passcode. I had to learn everything by myself through trial and error. I've been working there for three months now, and I still question things. Also, the email collection expectations cashiers are held to are totally ridiculous. Cashiers collect emails for the company during the transaction. Our goal is to get 15%- so 15 for every 100 customers. It seems like no problem. But nobody wants to give their email! Management uses this statistic (not how many customers you serve, or how effective you are as a cashier) when deciding how many hours you will get for the following week. I absolutely hate this system.