Michaels Sales Associate/Cashier reviews

3.4

49% would recommend to a friend

(829 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Sales Associate/Cashier employees have rated Michaels with 3.4 out of 5 stars, based on 829 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

829 reviews
5.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved loved loved my job at Michaels. Everyone there was genuinely a team player. We always had fun at work. I'd love to work there again.

Cons

Pay is low but if you work during your shift instead of goof off then you will get the hours.

2.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally friendly and easy to get along with. If you're skilled enough at a particular craft, you have the potential to become a classroom instructor.

Cons

Benefits are atrocious for part-time workers, especially with part-time medical benefits being taken away. The hourly pay is too low to live off of on its own, if management doesn't give you enough hours. There's a constant pressure to collect emails from customers (only unique ones, though, because repeat emails don't count). If the store doesn't meet the minimum collection percentage, management prints out a list of employee numbers and highlights the ones that scored the lowest, then proceeds to verbally discipline them in private. Management is a joke, at least at my store. When the store manager gives free passes to one other manager (guaranteed weekends off anytime they ask, working overtime without being asked in order to pocket extra cash, leaving early whenever desired without consequences) and ignores the requests of other managers, the store has become corrupt. When the district manager won't intervene to end the behavior, the system itself has become corrupt.

3.0
Apr 27, 2014
Recommend
CEO approval
Business Outlook

Pros

I love Michaels as a store. I love the products they sell and the coupons that give out. I love Michaels as a customer. I like to think our store has great customer service.

Cons

One floral lady, the manager wont either hire someone else or teach sales associates how to make arrangements. This may be just for the current state I am in but the minimum wage pay that we get should be cut. With how much work Michaels employees do on a daily basis its seems like we are under paid. I say that for anyone working in retail also. I can honestly say I love Michaels but I have days where I am like "I really not up for it today". 15 minute breaks, no kind of metal detectors for thieves and all we can do is just stand there, and no help for the elderly employees. A woman I work with should've been able to retire at this point in her life but she isn't even making $12/hr. "promotions" are pretty much non existent. You get a (this is an estimate) 18 cent increase in pay every year. Other associates can say good job on a board and there is Employee of the month. Time off, you get one week I think a year or every few months. The managers always do theirs around the same time, so back to back they take there vacations. No full-time sales or cashiers. Half of the managerial staff is great, the others you have to be weary of what you say and do. "We want fun and creative staff" and then you have a non fun manager who sometimes makes it hard to come to work. Again, I love Michaels just these few things that bother me. It could just be the one I am working at though...or the cities stores in general.

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Glassdoor has 10,001 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.