Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Apr 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Michaels offers a competitive wage to its salaried and full time employees. It is a great place to work if you are into crafts as the company offers a good employee discount. The company tries to promote from within for full time and salaried associates. Michaels opens new stores each year and currently has over 1000 stores in 48 states and Canada. Michael's management is attempting to keep ahead of economic conditions by introducing new product lines and testing new promotions to draw customers into the stores.

Cons

Upper management continues to squeeze hours out of the payroll budget while expecting more work from those still in the stores. It continues to try new in store promotions such as free make it take it crafts but does not adequetely account for the time needed to continually perform these tasks. They tell you that the "hours are built into the schedule", but they really are not. Only a select few managers are asked for their input or suggestions.

1.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Sample sales, employee discounts in stores

Cons

low pay, terrible benefits package, the Information technolgoy department is run like a sweat shop. Due to budget cuts all new projects have been put on hold and information technology department sole purpose is steady state and keeping the boat afloat. The CIO would rather hire high paying consultants to do the job rather than provide the appropriate training and invest in his own team. The overall morale of the Information Technology department is extremely low. All the good one jumped ship and the good ones who are left are depressed with low morale.

2.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are looking for seasonal work, then it would be a tolerable place.

Cons

Those who have worked there a while make an assumption that their nightly cleanup ritual is easy. IF you don't clean up during the day then it is a hard job to cleanup at night. One manager would just let some things go while anothers would try to make up for it the next night. The break schedules were disorganized and the mocked training wasnot helpful. Management just threw me out there. It makes you anxious when you look around and someone forgot to tell you how to use the intercom.

Viewing 9649 - 9651 of 9,670 Reviews

Glassdoor has 9,986 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.