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      Michaels

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      Michaels reviews

      3.1

      44% would recommend to a friend

      (9,671 total reviews)

      David Boone

      36% approve of CEO

      36% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.7

      Senior management

      2.7

      Career opportunities

      2.5

      Compensation and benefits

      Michaels has an employee rating of 3.1 out of 5 stars, based on 9,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Mar 12, 2009

      They could do more to support staff.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are looking for seasonal work, then it would be a tolerable place.

      Cons

      Those who have worked there a while make an assumption that their nightly cleanup ritual is easy. IF you don't clean up during the day then it is a hard job to cleanup at night. One manager would just let some things go while anothers would try to make up for it the next night. The break schedules were disorganized and the mocked training wasnot helpful. Management just threw me out there. It makes you anxious when you look around and someone forgot to tell you how to use the intercom.

      3.0
      Feb 13, 2009

      Michael's. Fine tuning a cash cow.

      Lead sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      This store has great employees, and is a fun happy work environment to work in. I have worked in other Michaels stores as temp help, and by comparison, consider myself VERY lucky to have these people to work with everyday. The management in this store is good, and I don't think I would ever transfer to another store if a job became available. Work is only 12 minutes away from where I live, so the price of gas doesn't figure in too much. I am VERY arsy/craftsy so this job suits me very well. I have done almost every craft in the store at one time or another. It's great seeing the new stuff arrive (like a backwards Christmas, you just don't get to keep what you open up!).

      Cons

      Low wage, low hours but unreasonable high expectations of work levels, resulting in even higher frustration and stress. I am retired, so I am luckily not dependent on the paycheck to pay bills every month. Upper management (at corporate level) doesn't have realistic views of what the average company is really all about, and the challenges that their employees face. They are trying so hard to streamline the company that they are loosing sight of the fact that their employees are their greatest asset. If you work part time, you have very limited hours available. Michaels has a policy of having a certain number of employees for a certain size of store. The employees that are very knowlegable about arts and crafts work the same amount of hours as an associate that knows little to nothing about arts and crafts. Does this make good business sense? No. No monitary compensation for changes in the dress code. I have worke here for 18 months and the dress code has changed twice now. I have had to buy new clothes to fit the dress code and there has never been any compensation from the company.. It is also scarry all the things made in China that are recalled.

      2.0
      Feb 9, 2009

      There may be pretty things to look at , but watch your back!

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      you get a nice employee discount, and you work in pretty surroundings.

      Cons

      unfair in how they pay people...people that have worked for over 20 years don't make as much as someone just hired. They let people off scott free (legally) for stealing money...then fire the best they have as a point to be made. never have got the point.

      Viewing 9652 - 9654 of 9,671 Reviews
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      Glassdoor has 9,987 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.