Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 16, 2011
Recommend
CEO approval
Business Outlook

Pros

interest in craft or fine art materials

Cons

don't pay a "living" wage except for manager positions all bonuses go to management

4.0
Mar 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Usually pretty good with giving your requested days off, the amount of hours you ask to work, helpful when you may not know a lot about a certain product or situation.

Cons

Many times one person gets left with all the work, while the other employees waste time. The department managers and supervisors sometimes act less professional than the sales associates and cashiers.

1.0
Feb 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits. It's a job. Small commute. Good places nearby to eat lunch. Not much more than that.

Cons

No accountability. No payroll to complete too many tasks. We are supposed to improve service with decreasing payroll and increasing tasks. If we don't complete all of the tasks in the unrealistic time frames, we are told that we aren't keeping up. Stores structure is task focused, yet management is held accountable for improving the service that the associates provide, while eliminating shifts. 71% of Audit is customer service based, yet nothing has changed to allow us to service the customers. When a member of management would like to address these concerns, they are told to just work and keep trying.

Viewing 9649 - 9651 of 9,670 Reviews

Glassdoor has 9,986 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.