Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jul 18, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a fast paced retail environment, constantly changing with the seasons. Our customers are generally friendly, and are shopping for their pleasure, not because they have to, which makes them a little easier to please. The stores are not difficult to operate, and the groundwork has been laid out clearly as to how to perform each job function within the stores. If you are a full time associate, the benefits are comparable to other retailers. There are benefits available to part time as well. It is generally a fun atmosphere, though working hard is necessesary most of the time.

Cons

For someone just off the street, the best you could hope for is a minimum wage, less than 20 hours a week, 'job'. As to working in any store, the way your store operates is still largely influenced by your store manager, and thusly, the district manager. If they, as a team, are truly engaged in the corporate direction, the stores run well. If either fails to live up to their part, the store suffers as a result, as do the employees. Sadly, I have seen this in my district as well as others in the company. Long hours to pick up the slack by management is common.

2.0
Jul 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Earn a little cash selling products you use yourself. If you're into more of the crafty stuff you can work as a floor operator. If you're only into fine arts supplies, working as a frame shop employee will teach you framing skills, and at the store that I worked at they also had the frame shop people help out with the fine arts supplies: oils, acrylics, brushes, pastels, etc. Getting a discount on art supplies is also a nice bonus, though it ends up being about the same cost as some local smaller stores after the employee discount. Oh well.

Cons

Its a retail job. It pays like a retail job, and you'll get the customers every now and then that view you are a lesser being for holding a retail job. At the store I worked at, in the frame shop, the employees don't care enough about their work. They do a crappy job and whoever is working the day that the customer comes to pick of their frame has to deal with an unhappy customer and make apologies for their stupid coworker. The employees blame other employees for their crappy work. All employees have to take turns cleaning the bathrooms.

5.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It really depends on the people that you work with. I ended up with a great bunch of co-workers. Everyone was very friendly, most of them knowledgeable about the products, and just all-around helpful people. I made several friends during my employment that I still keep in contact with today (I've since moved out of state).

Cons

Turn-over is probably one of the biggest downsides. Being in any retail environment, you learn to accept the fact that people come and go all the time. It can get frustrating, especially as a supervisor, to have to constantly be training people. While training new employees is part of the job, it's not the only thing!

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