Micro Center reviews

3.6

63% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 30, 2023

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Working Around Electronics Great Teammates Appreciative Management Upward Mobility

Cons

Commission in certain sections is brutal Working when store is closed means you make below minimum wage for those hours.

avatar
Micro Center Response
2y
5 Stars, thank you for the great rating! You touch on a lot of things that make our company the Best Consumer Electronic company out there. You mentioned teammates and managers, they are the backbone of our company. The leadership team at the Duluth store exemplifies our core values, “The Gear”, which is to take care of the customer, merchandise, store, and culture. At the same time, they develop themselves and their associates in the store. October was a big month for Micro Center, where the senior leaders went to our corporate offices for training and development and were tasked to roll it out to the teams in the store. I have no doubt that the Leadership team in Duluth will embrace what they learned to make everyone better and ready for the upcoming holiday season. Another element that separates Micro Center from other retailers is the knowledge that our commissioned sales associates pass on to our customers. As a result, the average sales associate store-wide makes 24.00/hour and the Systems Sales associates department averages 35.00/hour. Part of the role of a sales associate is merchandising the store, but great merchandising allows a great customer experience with easily found products that keep our customers coming back to shop at Micro Center. Feel free to reach out if you wish. Best, Greg Nicolai Regional HR Business Partner - 513-344-8018
4.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Micro center has incredible benefits for both part time students and full time workers.

Cons

Retail environment with low pay.

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Micro Center Response
2y
Thanks for taking the time to write your 4-star review. I am glad you brought up our great benefits program at Micro Center. Prior to our 2023 Benefits open enrollment, Micro Center added and enhanced their benefits for their Full-time and Part-time associates. The changes were in large part due to the feedback we received from associate surveys, reviews, and store visits. The company added a 401k match, paid parental leave, hospital indemnity, and a telemedicine option for our part-time associates to receive medical care. Micro Center also enhanced vacation accrual, accidental and critical illness plans, and upped our vision coverage. Stay tuned for the enhancements to our 2024 benefits plans as we are getting ready for open enrollment. Also, Customer Service Representatives like most positions at Micro Center have additional earning potential on top of their hourly wage which currently is about 2.48 an hour extra. Feel free to reach out to your supervisor and ask how you can earn more money. Thanks for all you do! Best, Greg Nicolai Regional Human Resources Manager - 513-344-8018
4.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, and a fun environment. Can make good money since it's a commissioned base job. Good vacation time too.

Cons

Schedules can be a total mess since it's not set days. You can be working 10 days non-stop till your next day off. Being a retail store, you will meet awful customers at times so if you're not mentally prepared for that, this might not be a job for you.

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Micro Center Response
2y
Thank you for your 4 star review. We appreciate your feedback and it will be shared with the management team. Schedules now are being posted 2 weeks out company wide. We are sorry that you had to deal with some difficult customers but are happy that your co-workers, PTO time and work environment made your time with us satisfactory. We wish you the best in your future endeavors. Cheryl T. Regional HR.
Viewing 304 - 306 of 1,569 Reviews

Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.