Micro Center reviews

3.6

62% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Biggest pro is the fact that the company seems to genuinely care about the customers. They will go out of their way to make their customers happy. Most of the people you work with are great too and seem to genuinely care about their jobs. Even as high as executive level management, they make time for people and try to grow those around them.

Cons

Some in direct management roles seem to only be there to collect a paycheck. They are stuck in old ways, refuse to adapt their processes for a fast growing field and want the benefits of having power over others, but not the responsibility that comes with it. These same people talk about people behind their back and force a fake smile to the people they speak poorly of. They lie about production challenges, makeup fake deadlines to sit around and play mobile games on their phones and in more extreme cases, fall asleep at their desks. HR leadership is also a complete mess. For a group of people of elder age, they act very childish. They do not mind name calling, and will impede your movement around the office to force you to interact with them. If they feel slighted, they will even deny raises. HR at most other companies are designed for you to feel safe when speaking to them, but here it simply induces dread. Any issue brought up to HR is instead blamed against you and you'll simply have to deal with it. Even the VP of HR will call you a liar to your face when seeking remediation during conflicting instructions given during COVID instead of giving employees the benefit of the doubt and approaching subjects from a neutral position. This exact jaded mentality is why others are leaving reviews referencing the performance of HR in particular. Bad middle management is one thing that can be easily addressed, but poor HR leadership is far too compounding to resolve. These same people that will call you a liar and blame you directly are the same people that will ask why you did not come to them to resolve disputes.

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Micro Center Response
2y
Thank you for sharing your perspective on your time with us and we truly appreciate your service. As far as HR leadership, I appreciate you sharing your thoughts and will take them to heart as I'm sure you've also reflected on the situations that you speak of. I'm sorry you decided to resign due to a dispute with your leadership team before they could help you with a resolution. Best of luck to you as you begin another endeavor. Sincerely, Angie Miller VP-HR
1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a commission job so if by chance it is busy, you have to potential to make good money.

Cons

The job is commission-based, so you don't make good money if people are not coming in. There is no set schedule unless you agree only to do closes. They don't like closing for bad weather. The current manager can and will mess up your schedule every week and will be stressed to get it corrected every week.

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Micro Center Response
2y
Thank you for sharing your concerns. I would encourage you to speak with your RSM or General Manager regarding your schedule frustrations. Micro Center is a commissioned sales model offering an unlimited earning potential, the average Sales Associate makes 25.79 an hour company-wide. With every company, there are slow and busy times and as we go into the holiday season, you will see an uptick in business sales. If you feel that the communication is inconsistent or have concerns, Micro Center has an Open Door Policy, each store has a poster explaining the Open Door process with the necessary contact information for associates to reach out for assistance. You can also contact your Regional HR Manager directly or ask them for some time when they are in your store. I will be in the Denver office next week, if you would like to discuss your concerns further. Thank you for your feedback as It is important to us. Cheryl T. Regional HR Manager.
3.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun employees but can be in your business too Much

Cons

Managers have no organization and no favor for old

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Micro Center Response
2y
Thank you for your sharing your thoughts with us. We are glad you liked your time with Micro Center and enjoyed your co-workers. I will be more than happy to discuss the overall organization of the NJ management team with them. I am not sure what you mean by "no favor for old". Sincerely, Leslie Whitley, Regional HR.
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Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.